Chetu
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- AI-powered analytics and generative AI
- ONC-ATCB certification guarantees
- Scalable custom solutions
- Non-transparent billing practices
- Questionable contractual practices
Chetu, founded in 2000 and headquartered in Florida, is a U.S.-based software development company that provides custom-built electronic health record (EHR) systems. Unlike off-the-shelf platforms, Chetu’s solutions are designed to adapt to each healthcare organization’s workflows, giving providers more flexibility and control. Their EHR features include computerized provider order entry (CPOE), charge capture and coding tools, clinical decision support, customizable dashboards, laboratory information systems, e-prescribing, patient portals, telemedicine capabilities, and integration with third-party systems such as Epic and Kareo. They also emphasize compliance with HIPAA, GDPR, and ONC-ATCB standards to ensure data security and regulatory alignment. Customer feedback on Chetu’s EHR is mixed. Positive reviews highlight the company’s ability to handle complex integrations, smooth data migrations, and proactive project management. On the other hand, negative reviews point to concerns about billing transparency, contractual terms, and project delays, with some clients reporting significant costs for incomplete systems. Chetu does not publish standard pricing or plans and instead uses a custom-quote model. Costs can be high, with reports of projects reaching tens of thousands of dollars, but clients receive tailored software built specifically to their needs.
- Pricing : Starting at $6000
- Free Trial : Available
- AI Features : Available
- Specialty Support : Available
- HIPAA Compliance : Available
- Practice Size Fit : Small to Large Businesses
- Payment Methods : Available
- BBB Rating : N/R
- Customer Satisfaction : Good
- integration with wearables
- Ownership of source code
- Automated Billing & Claims
- Built-In Telehealth
- Customizable Templates Management
- e-Prescribing
- Lab/Imaging Integration
- Multi-Location Support
- Online Scheduling
- Patient Payment Processing
- Revenue Cycle Analytics
- Self-Service Patient Portal
- Software- or AI-Assisted Charting
- Voice-to-Text Dictation
- Automated Reminders (SMS/Email)
- Mobile App (iOS/Android)
- Reputation Management Tools
- Secure Patient Messaging
- Self-Service Patient Portal
- API Access
- Major EHR/PM Systems (e.g., Epic, Cerner)
- Payment Processors
- Zapier/Workflow Automation
- FAQs
- Guided Training / Onboarding
- Help Center / Knowledge Base
- Live Chat
- Phone
- Ticketing
- Video Demos / Webinars
- Cancellation Penalties
- Data Export / Portability Fees Disclosed
- Grace Period for Cancellation
- Month-to-Month Plan Available
- Transparent Pricing
- Uptime SLA Published