CenturyLink Internet vs USCellular

CenturyLink, founded in 1930 and historically based in Monroe, Louisiana, is one of the long-standing internet providers in the United States and now operates under its parent company, Lumen Technologies. They deliver both DSL and fiber internet service, allowing them to reach a wide range of communities, including urban, suburban, and many rural areas. In locations where fiber is available, customers can experience symmetrical speeds up to around 940 Mbps, along with unlimited data, included WiFi equipment, and contract-free plans. In non-fiber areas, Simply Unlimited Internet plans can reach up to about 100 Mbps and also include unlimited data on a month-to-month basis. CenturyLink’s pricing is generally positioned as straightforward, with many plans avoiding aggressive promotional rates that later increase sharply. DSL plans typically cost around $55 per month, while fiber plans often average about $75 per month in eligible ZIP codes, sometimes with equipment or installation benefits included. Customer experience is where feedback becomes much more mixed. Many customers report ongoing concerns with billing accuracy, delayed refunds, long wait times for support, technician no-shows, and difficulty resolving issues. Because of this, the overall experience often depends heavily on whether fiber is available in your area and how consistent local service performance is.

UScellular, founded in 1983 and headquartered in Chicago, Illinois, was long known as one of the most established regional wireless carriers in the United States. Before the T-Mobile acquisition, they focused heavily on serving rural and Midwestern communities, offering dependable 4G coverage and expanding 5G availability in select areas. Their home internet service operated entirely on their wireless network, giving households an alternative where cable or fiber options were limited. The company's plans centered on 5G and 4G home internet, along with a wide range of prepaid and unlimited mobile plans. Home internet options included tiered data allowances from 25 GB up to 150 GB, while 4G customers could choose between capped data or an unlimited plan. Mobile plans offered practical features such as hotspot access, SD video streaming, multi-line discounts, and priority data on higher-tier options. Customer experience was generally positive, with above-average ratings across review platforms and an A- rating from the Better Business Bureau. Users appreciated the straightforward pricing, predictable monthly costs, and coverage in areas underserved by larger carriers. While they did not offer fiber, UScellular’s wireless home internet appealed to those wanting simple installation, reasonable pricing, and reliable service in harder-to-reach locations.