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HostGator Full Review: Is it the Right One for You?
Last Updated by Tala S. on
February 16, 2021
HostGator is an excellent reliable web hosting service that offers many useful tools, an economic plan, and 24/7 customer service. It includes three unique shared hosting plans depending on your goal.
Quick Stats
With over 19-years in business, HostGator is one of the well-known website hosting services owned by Endurance International Group like Bluehost, Site5, and others. Hostgator has over 2 million consumers and is famous for its satisfactory customer service, a 99.9% uptime guarantee, and one of the best WordPress hosting companies.
Yet, the question remains what differentiates HostGator from other web hosting companies?
What are its pros and cons? And is it the right one for you?
If you want to know the answers to all these questions, keep reading…
Don’t have time? Here’s a quick Summary:
HostGator is an excellent reliable web hosting service that offers many useful tools, an economic plan, and 24/7 customer service. It includes three unique shared hosting plans depending on your goal.
HostGator's hosting plans
What kind of hosting plan are you looking for? HostGator offers the following:
- Shared Hosting: For small businesses and medium projects.
- WordPress Hosting: Looking to host your WordPress website? HostGator's got your back. Their WordPress plans range between $5.95/month-$9.95/month.
- Dedicated Hosting: You'll have your own server and get more traffic. That's why it's for large projects with thousands of visitors. Price starts from $89.98/month.
- Cloud Hosting: If you're looking to host your website on several servers, then cloud hosting is what you're looking for. HostGator's cloud hosting starts from $4.95/month.
- VPS Hosting: The Virtual Private Server is recommended for small and medium sites that need server configuration to host their website. Prices range between $19.95/month-$39.95/month.
All these servers run on CentOS Linux x86 servers in the United States. In this review, we're focusing on HostGator's shared hosting plans. Let’s dig in:
HostGator’s Shared Hosting Plans
If you're a small business owner or a beginner on a budget, a shared hosting plan is what you're looking for.
You're probably wondering what shared hosting is? To answer your question, shared hosting is a type of web hosting that shares resources with other websites on a single server.
HostGator offers month-to-month budget-friendly web hosting plans, usually excellent for start-ups or medium businesses who want to set up their website and start increasing their traffic to grow their business. HostGator's shared hosting plan offers unlimited storage, unlimited bandwidth, a free domain name, and a discount for the first year.
Depending on your budget, you can pay your fees either monthly or every three months up to 36 months in advance. Don't forget the longer you commit to their plan, the less you'll spend each month.
Depending on the number of websites you want to host, there are three shared hosting plans:
- Hatchling: The Hatchling Plan is what you need if you're looking to host one website. It includes a one-click WordPress install and a free WordPress/cPanel website transfer.
- Baby: This plan includes the same benefits as the hatchling. In addition to that, it allows you to host unlimited domains.
- Business: If you're a small business creating a website, not only does this plan include a free SSL certificate, but it also has a free dedicated IP that helps in creating an eCommerce website and unlimited domains.
Let's take a look at the plans in details:
| Hatchling | Baby | Business | |
|---|---|---|---|
| Websites | Single | Unlimited | Unlimited |
| Domain Name | Free for the first year | Free for the first year | Free for the first year |
| Bandwidth | Unmetered | Unmetered | Unmetered |
| Storage | Unmetered | Unmetered | Unmetered |
| SSL certificate | Included | Included | Included |
| One-click WordPress installs | Included | Included | Included |
| $150 Google Ads Spend Match Credit | Included | Included | Included |
| $100 Bings Ads credit | Included | Included | Included |
| Free email | Included | Included | Included |
| Free dedicated IP | Not Included | Not Included | Included |
| Starting Price | $2.75/month | $3.50/month | $5.25/month |
| Renewal Price | $8.95/month | $11.95/month | $16.95/month |
On a side note, all these plans are protected by a 45-day money-back guarantee!
HostGator's Ease of Use
If you're a beginner, you're probably looking for something easy to use. No one wants to get a headache when hosting their website. Don't worry! Using HostGator is a piece of cake! Everything you need is found in the cPanel, and it's pretty easy to navigate. Changes can be made using the drag-and-drop function, and you can install any apps with 1-click. If you feel confused and need help, there's a tutorial to guide you with anything you need.
HostGator can be used by programmers as well. They have many tools and understand multiple coding languages like Python, Perl, Unlimited MySQL databases.
It's no secret that HostGator's website builder is not recommended for large companies because it is not as intuitive as other web-building services. Yet, that shouldn't stop you from using HostGator to host your site due to the third-party apps you can download to build your websites like Drupal, WordPress, and many more.
HostGator Great Customer Support
If you're a beginner, you might need help every once in a while. Lucky for you, HostGator is also known for its helpful customer service. Whether using live chat, email, or whatever platform you choose to contact them, they're available 24/7, so they'll be there, but they'll need a few minutes before replying.
There's also a great KnowledgeBase full of answers to your questions, tutorials to help you with any problem, and over 700 articles to guide you.
Having all email, phone, and live chat support is a huge advantage to HostGator compared to other web hosts. Many web hosts lack phone support, which is essential if you want to contact an agent to guide you directly.
Security
Security is very important to consider when choosing your web host. With excellent security, you'll get better customer loyalty, SEO ranking, and more traffic. I wouldn't be telling you all this if HostGator didn't offer top-notch security. They have an SSL certificate with every plan, which is very important to encrypt your data and your customers' data when entering sensitive information like their login credentials or credit card details.
Other security features include the SiteLock monitor and Spam Assassin. The SiteLock is used to detect any malware or viruses that might affect your site and let you know if they find anything. The SiteLock is a bit pricey, costing you an extra $19.99/year. On the other hand, the Spam Assassin is included with their email plans to prevent malware and cybercriminals from attacking your email.
Load Times, Reliability, & Features
Choosing your web host can be overwhelming, but not every service comes with excellent hosting services like the ones offered by HostGator. Let's start by talking about HostGator's uptime. If you choose HostGator for your website, you will benefit from a 99.9% uptime (one of the top 10 web hosting in high loading speed) and from a one-month credit added to your account if your downtime is below that.
It's a reliable web host that offers plenty of excellent features that you don't just find anywhere. Firstly, all plans come with a free domain, unlimited bandwidth, unlimited emails, unlimited email storage and unlimited traffic. That's right; there's no need to worry about how many visitors your site they won't ask you to upgrade or anything.
A huge advantage of using HostGator is you can pay monthly for your plan. Most competitors only provide annual plans. It's hard to find a web host like HostGator that allows you to pay a monthly fee.
That's not all!
If you already have a website and decide to change your web host, HostGator provides free site migration. You'll be joining the HostGator team, but only within the first 30-days of your plan. They'll import anything you need, site files, databases, the domain name, and even the full cPanel. If you don't have a site, you'll create one with their easy-to-use website builder. Read below to know more about it.
Did I forget to mention that all shared hosting plans come with a $150 Google Ads spend match credit and $100 Bing Ads credit? The best part is your only paying a small fee to get all of these features. So why not give it a try?
Overall, it's a reliable web host with excellent uptime and loading speed for everyone to use. And don't forget there's a generous 45-day money-back guarantee if you change your mind, but we doubt you will.
Gator, The Website Builder
Every plan comes with HostGator's website builder. Have you ever heard of Gator? It's pretty good, especially for beginners. It has a drag-and-drop editor, so you don't need to know any coding. You get a wide range of templates and features to create the website of your dreams in minutes; you can add your logo, images and customize your site before launching it.
It's usually recommended for bloggers due to the availability of several templates suitable for a blog. You can add images, videos, tags, text formatting, and edit the URL, which is great for better SEO ranking. You can even save the post as a draft before deciding to publish it. The only downside is you can't schedule to post a blog at a specific date or time.
If not, you can use it to create an e-commerce website. You'll be guided step by step, and the website will tell you everything you need. Many elements are included to help you create an online store, including tax, shipping, and payment processor. You can even create store discounts and coupons.
Did I forget to mention the 1-click app installer? It allows you to install third-party apps that'll help you create the perfect websites. These apps include WordPress, Joomla, Drupal, and many others.
HostGator E-Commerce Features
HostGator's plans include some of the best e-commerce tools to help your business improve. Shared hosting plans include many features that help in setting up an online store. These features include the free domain for the first year, free SSL certificate, and unmetered bandwidth. While the Business Plan includes more features such as a free upgrade to a Positive SSL, a free dedicated IP address, a free domain, and free SEO Tools that can help optimize your website for search engines. Moreover, HostGator has plenty of third-party apps that can help you create your online store from scratch like Woocommerce. This Mojo Marketplace features an email marketing tool such as DaDa Mail to send emails to its subscriber's list. Another application like Magneto can be added and can help to create an eye-catchy online store.
Constant Upsell & Price Change
Like any other, HostGator has its disadvantages, including the constant upsell of its products by charging additional pre-selected services during the sign-up process. One of these upsells the backup. You'll have to pay an extra $32.95/year if you want it. It's already checked for you, but you can untick the box if you don't want it. Another disadvantage can be the increase in billing price after the first term.
Unfortunately, HostGator's server is only located in the United States, in Texas and Utah. Lastly, the unavailability of CDN (Content Delivery Network) but can be solved using an external solution.
Conclusion
Do we recommend it? We definitely do. With over 2 million customers, you will be finding the right tools to host your website and maybe even build it. If you're looking for the perfect shared hosting plan at a fair price and the features mentioned above, HostGator is what you're looking for. With excellent customer service support available through live chat, phones, social media, and even by email, you'll be able to solve your problems. If not, you can refer to their knowledgebase for answers.
Whatever your problem is, there's a solution for it. Do you need a CDN? You'll get an external one. You don't want to pay for backup; you can untick the box. Do you need to import your website? HostGator will do it for free. HostGator's got your back.
And don't forget you can try HostGator for free for the first 45-days!