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A Small Orange vs HostGator

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Pros
  • Very generous money-back guarantee
  • Excellent uptime
  • 24/7 customer support
  • Large app market
Pros
  • Scalable hosting options for growing sites
  • Unmetered bandwidth across most plans
  • Wide range of developer tools
  • 24/7/365 live support
  • All-in-one features
Cons
  • No telephone support
  • Limited storage & bandwidth
  • Expensive
Cons
  • Significant price increases after initial term
  • Lack of BBB accreditation
  • No free trial option
  • Upselling of essential features
  • Inconsistent customer support experiences
Summary

A Small Orange launched in 2003 and became known for offering simple hosting plans designed for both beginners and growing businesses. They provided shared, VPS, reseller, and dedicated hosting, giving users flexible options based on site size and performance needs. Their shared hosting plans stood out for including cPanel, SSD storage, unlimited email accounts, and Weebly’s drag-and-drop builder, which helped users create and manage websites without technical experience. WordPress-optimized servers, one-click installs, and a wide app marketplace added convenience for personal and business sites. Security features were solid, with password-protected directories, spam filtering, hotlink protection, and daily backups included across plans. Developers also had access to multiple coding languages, MySQL databases, and custom error page tools. Customer support was available through 24/7 live chat and email, though some users found responses brief and missed having phone support. Pricing tended to run higher than many competitors, and users needed to buy SSL certificates separately, which increased total costs. While A Small Orange is no longer active, their review offers context for what customers valued and where the service fell short. Readers can use these insights to compare today’s hosting providers and choose an option that matches their budget and website goals.

Summary

Founded in 2002 and based in Houston, Texas, HostGator is one of the most recognizable names in the web hosting industry. Over the years, it has grown to support millions of websites globally, offering a broad range of hosting solutions that cater to personal websites, small businesses, developers, and agencies. Its lineup includes shared hosting, VPS, dedicated servers, and managed WordPress hosting—giving users flexibility to scale as their needs grow. Key features include a 99.9% uptime guarantee, unmetered bandwidth, free SSL certificates, and one-click installations for popular CMS platforms like WordPress. HostGator also offers a proprietary website builder, 24/7 customer support, and a generous 45-day money-back guarantee, making it beginner-friendly and low-risk to try. While customer feedback is mixed across review platforms, HostGator continues to be a popular option for users seeking reliable, budget-friendly hosting with a long-standing reputation in the industry. The company is also known for frequent promotions and introductory offers, adding extra value for new customers. Whether you’re launching your first website or looking for a scalable hosting solution, HostGator remains a strong contender worth considering.

Quick Stats
  • Bandwidth : 500 GB
  • Price : $7.16
  • Free Domain : Yes
  • Money-Back Guarantee : 90-days
  • Uptime Guarantee : 99.9%
  • Customer Experience : "True"
Quick Stats
  • Bandwidth : Unmetered
  • Price : Starting at $2.75/month (if taken on a 36-month plan)
  • Free Domain : Available (free for the first year with most hosting plans)
  • Money-Back Guarantee : 45 days
  • Uptime Guarantee : 99.9%
  • Customer Experience : Fair
  • Storage : Unlimited (on shared hosting plans)
Selling Points
  • Very generous money-back guarantee
  • Excellent uptime
  • 24/7 customer support
Selling Points
  • Longer-than-average money-back guarantee
  • User-friendly setup for beginners
  • All-in-one features
  • Free migrations
Core Features
  • Undisclosed
    CDN Included
  • cPanel Included
  • Direct Hosting Provider
  • Reseller Hosting
  • Undisclosed
    Responsive Design
  • SEO Tools
  • Undisclosed
    Sitemap Support
  • SSD Storage
  • Undisclosed
    Unlimited Bandwidth
  • Undisclosed
    Unlimited Storage
  • Unlimited Websites
Core Features
  • CDN Included
  • cPanel Included
  • Direct Hosting Provider
  • Reseller Hosting
  • Responsive Design
  • SEO Tools
  • Sitemap Support
  • SSD Storage
  • Unlimited Bandwidth
  • Unlimited Storage
  • Unlimited Websites
Server & Hosting Types
  • Cloud Hosting
  • Dedicated Hosting
  • Undisclosed
    Green Web Hosting
  • Undisclosed
    Mac Hosting
  • Shared Hosting
  • Undisclosed
    VPS Hosting
  • Undisclosed
    Windows Hosting
  • Undisclosed
    WordPress Hosting
Server & Hosting Types
  • Cloud Hosting
  • Dedicated Hosting
  • Green Web Hosting
  • Mac Hosting
  • Shared Hosting
  • VPS Hosting
  • Windows Hosting
  • WordPress Hosting
E-commerce & CMS
  • Undisclosed
    Drupal Hosting
  • Undisclosed
    E-commerce Plans
  • Undisclosed
    Joomla Hosting
  • Undisclosed
    Magento Hosting
  • Undisclosed
    Online Store
  • Undisclosed
    WooCommerce Support
E-commerce & CMS
  • Drupal Hosting
  • E-commerce Plans
  • Joomla Hosting
  • Magento Hosting
  • Online Store
  • WooCommerce Support
Security Features
  • Undisclosed
    24/7 Network Monitoring
  • Undisclosed
    DDoS Protection
  • Undisclosed
    Free Dedicated IP
  • Undisclosed
    Free SSL Certificate
  • Undisclosed
    Malware Scanning and Removal
  • Site Backups
  • Undisclosed
    Two-Factor Authentication (2FA)
  • Web Application Firewall (WAF)
Security Features
  • 24/7 Network Monitoring
  • DDoS Protection
  • Free Dedicated IP
  • Free SSL Certificate
  • Malware Scanning and Removal
  • Site Backups
  • Two-Factor Authentication (2FA)
  • Web Application Firewall (WAF)
Advanced Features
  • Custom Cron Jobs
  • Undisclosed
    HTTP/2 Support
  • MySQL Databases
  • Undisclosed
    PHP 7 Support
  • Python Support
  • Ruby on Rails Support
  • Secure Shell (SSH) Access
  • Website Builder
Advanced Features
  • Custom Cron Jobs
  • HTTP/2 Support
  • MySQL Databases
  • PHP 7 Support
  • Python Support
  • Ruby on Rails Support
  • Secure Shell (SSH) Access
  • Website Builder
Customer Support Options
  • Undisclosed
    24/7 Support Availability
  • Undisclosed
    Community Forum
  • Undisclosed
    Email
  • Knowledge Base
  • Undisclosed
    Live Chat
  • Undisclosed
    Phone
  • Social Media
  • Undisclosed
    Ticketing
Customer Support Options
  • 24/7 Support Availability
  • Community Forum
  • Email
  • Knowledge Base
  • Live Chat
  • Phone
  • Social Media
  • Ticketing
Payment Methods
  • Undisclosed
    Bank Transfers
  • Undisclosed
    Cryptocurrency
  • Undisclosed
    Major Credit Cards
  • Undisclosed
    PayPal
Payment Methods
  • Bank Transfers
  • Cryptocurrency
  • Major Credit Cards
  • PayPal
Payment Options
  • Undisclosed
    Checks
Payment Options
  • Checks
Server Operating System
  • Undisclosed
    Linux/ Ubuntu Hosting
Server Operating System
  • Linux/ Ubuntu Hosting