EARGO vs Phonak

Eargo, a trailblazer in the hearing aid industry, was founded in 2010 by ENT Specialist Dr. Florent Michel. Headquartered in Silicon Valley, California, the company's mission is to revolutionize auditory wellness with their innovative approach to hearing aids. Specializing in discreet, comfortable, and self-fitting devices, Eargo caters to adults with mild to moderate hearing loss, offering comfort, clarity, and convenience. They offer four different devices, each accommodating different preferences and budgets, and provide accessories to enhance the longevity of their devices. Their aids feature automatic sound optimization, Bluetooth connectivity, a 45-day money-back guarantee, and flexible financing options, ensuring accessibility for all. Customers rave about Eargo's superior customer support, invisible design, customizability, and seamless user experience. Furthermore, they have been accredited by the Better Business Bureau with an A+ rating, garnering trust and recognition in the industry. With a commitment to innovation and customer satisfaction, Eargo continues to lead the way in redefining hearing aid solutions. Discover the transformative power of clear, natural hearing with Eargo's groundbreaking technology and exceptional service.
 

Phonak, founded in 1947 and headquartered in Stäfa, Switzerland, is a globally recognized hearing aid manufacturer and a member of the Sonova Group. They serve customers in over 100 countries and focus on delivering professionally fitted hearing solutions for individuals with mild to profound hearing loss, including children and those with single-sided deafness. Phonak’s devices are available exclusively through licensed hearing care providers, emphasizing personalized fittings and ongoing clinical support. Their hearing aids feature advanced technology such as AI-powered sound processing, SmartSpeech Technology, AutoSense OS, universal Bluetooth streaming, and app-based adjustments. Rechargeable batteries, discreet designs, pediatric-friendly options, and compatibility with accessories like Roger microphones further set their lineup apart. Notably, the company introduced an FDA-cleared self-replacement option for their Lyric hearing aid in 2024. Customer feedback is mixed—many users praise the clarity, connectivity, and adaptability of the devices, while others cite challenges with app performance or warranty clarity. Despite this, Phonak maintains an A+ BBB rating and continues to be recognized for innovation, winning awards for their noise-reduction technologies. Want to know how Phonak’s features stack up, what they cost, and who they’re best for? Our full review explores all the details.