Oracle CX vs Streak

Oracle, founded in 1977 in Santa Clara, California, and now headquartered in Austin, Texas, is a leading technology provider specializing in integrated cloud applications and infrastructure platforms. Their Oracle Customer Experience Cloud (CX Cloud Suite) offers comprehensive CRM solutions to streamline sales, marketing, and customer service operations. These solutions provide a holistic view of customers, leveraging AI-powered insights, real-time data synchronization, and robust data security features to enhance customer engagement and boost business productivity. Oracle’s CRM offerings include lead management, contact management, sales force automation, mobile CRM, and advanced reporting and analytics. The platform’s seamless integration with other Oracle applications, such as Oracle ERP and Oracle Fusion Marketing, ensures consistency and efficiency in operations. Additionally, Oracle offers industry-specific solutions tailored to sectors like communications, financial services, healthcare, and manufacturing, making them adaptable to diverse business needs. Customer feedback highlights Oracle’s powerful capabilities, user-friendly design, and swift support services. Despite some drawbacks regarding price transparency and the complexity of their website, Oracle maintains a strong reputation in the industry, with numerous accolades and compliance with industry security standards. This positions Oracle as a reliable choice for businesses seeking robust, scalable, innovative CRM solutions.

Steak CRM, founded in 2011 and headquartered in San Francisco, California, offers an innovative CRM solution that integrates seamlessly with Gmail. This unique approach allows businesses to manage customer relationships, sales processes, and tasks directly from their inboxes, enhancing productivity and efficiency. Streak’s robust feature set includes deal pipeline management, advanced email tracking, comprehensive contact management, team activity tracking, and automated workflows. The platform supports customizable workflows and unlimited pipelines, making them adaptable to different business needs. Customers have praised Streak's ease of use, seamless integration with Google Workspace, and time-saving tools like mail merge and shared snippets. While some users have noted issues with recurring bugs and the mobile app’s functionality, overall feedback highlights Streak’s effectiveness in streamlining CRM tasks. The company has received accolades, such as the G Suite Partner of the Year award, reflecting their strong security practices and innovative integration. Streak’s pricing plans cater to various business sizes, offering a free trial and advanced features in higher-tier plans. With a strong reputation in the CRM industry and a focus on simplicity and accessibility, Streak CRM is an appealing option for businesses looking to optimize their customer relationship management within the familiar environment of Gmail.