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Monday.com vs Oracle CX

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Pros
  • Free trial
  • Integration capabilities
  • Easy-to-use interface
  • Mobile app
  • Customizable pipelines
Pros
  • Scalability
  • Real-time updates
  • Industry-specific solutions
  • Mobile access
Cons
  • Limited features in basic plan
  • Lack of extensive AI tools
  • Restricted number of automation actions
  • Email management is unavailable in basic plan
Cons
  • Lack of price transparency
  • No free trial
  • Complex website
Summary

Monday.com, founded in 2012 and headquartered in New York City, offers a cloud-based platform with project management and CRM software. Our review highlights their services, focusing on features such as customizable pipelines, advanced contact and lead management, and automation capabilities. The platform integrates with tools like Gmail and Outlook, facilitating data management and communication. The CRM has an intuitive user interface and mobile accessibility, allowing teams to manage customer data and interactions effectively. Security features include SOC 2 Type II compliance, HIPAA compliance, and two-factor authentication. Various pricing plans are available, including special options for nonprofits and NGOs. Customer feedback often mentions the platform’s ease of use and flexibility, though some users point out limitations in the basic plan and pricing concerns for smaller teams. With features designed to streamline operations, Monday.com CRM supports businesses in managing their sales processes and customer relationships. Read the full review for a comprehensive look at Monday.com CRM’s features, pricing, and customer reviews. This will help you determine if the platform aligns with your business needs and can enhance operational efficiency.

Summary

Oracle, founded in 1977 in Santa Clara, California, and now headquartered in Austin, Texas, is a leading technology provider specializing in integrated cloud applications and infrastructure platforms. Their Oracle Customer Experience Cloud (CX Cloud Suite) offers comprehensive CRM solutions to streamline sales, marketing, and customer service operations. These solutions provide a holistic view of customers, leveraging AI-powered insights, real-time data synchronization, and robust data security features to enhance customer engagement and boost business productivity. Oracle’s CRM offerings include lead management, contact management, sales force automation, mobile CRM, and advanced reporting and analytics. The platform’s seamless integration with other Oracle applications, such as Oracle ERP and Oracle Fusion Marketing, ensures consistency and efficiency in operations. Additionally, Oracle offers industry-specific solutions tailored to sectors like communications, financial services, healthcare, and manufacturing, making them adaptable to diverse business needs. Customer feedback highlights Oracle’s powerful capabilities, user-friendly design, and swift support services. Despite some drawbacks regarding price transparency and the complexity of their website, Oracle maintains a strong reputation in the industry, with numerous accolades and compliance with industry security standards. This positions Oracle as a reliable choice for businesses seeking robust, scalable, innovative CRM solutions.

Quick Stats
  • Cloud-Based Software : True
  • Cost : Starting at $13 per monthly seat or $16 per seat monthly when billed annually
  • Free Trial : Available
  • Mobile App : True
  • Business Size Supported : Any
Quick Stats
  • Cloud-Based Software : True
  • Cost : Quote-based
  • Free Trial : Undisclosed
  • Mobile App : True
  • Business Size Supported : Any
Selling Points
  • 360 customer view
  • Activity tracking
  • Robust data security
Selling Points
  • AI and machine-learning insights
  • Complete customer view
  • Unified solution
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
Pricing Options
  • Undisclosed
    Annual Subscription
  • Undisclosed
    Free Trial
  • Undisclosed
    Freemium
  • Undisclosed
    Monthly Subscription
Features & Services
  • Activity Logging
  • AI-Powered Tools
  • API & Developer Tools
  • Undisclosed
    Automated Workflow Builder
  • Contact Management
  • Deal Tracking
  • Email Campaigns
  • Email Syncing & Templates
  • Field Customization
  • Lead Management
  • Performance Reports
  • Pipeline Management
  • Reporting & Insights
  • Workflows
Features & Services
  • Activity Logging
  • AI-Powered Tools
  • API & Developer Tools
  • Undisclosed
    Automated Workflow Builder
  • Contact Management
  • Deal Tracking
  • Email Campaigns
  • Email Syncing & Templates
  • Field Customization
  • Lead Management
  • Performance Reports
  • Pipeline Management
  • Reporting & Insights
  • Workflows
Integrations
  • Accounting Software
  • Lead Generation
  • Marketing Automation
  • Productivity Tools
  • Project Management
Integrations
  • Accounting Software
  • Lead Generation
  • Marketing Automation
  • Productivity Tools
  • Project Management
Security Features
  • Compliance Certifications
  • Data Encryption
  • Role-Based Permissions
  • Single Sign-On (SSO)
  • Two-Factor Authentication (2FA)
Security Features
  • Compliance Certifications
  • Data Encryption
  • Role-Based Permissions
  • Single Sign-On (SSO)
  • Two-Factor Authentication (2FA)
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone

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