Keap CRM vs Pipedrive

Founded in 2001 and headquartered in Chandler, Arizona, Keap CRM has become a leading name in the customer relationship management (CRM) landscape, particularly for small businesses. With over 200,000 users relying on their innovative solutions, they offer a suite of services tailored to enhance sales and marketing efficiency. Notable features include intuitive lead management, customizable sales pipelines, integrated payment processing, and robust email and text marketing capabilities, all designed to simplify the customer journey. The platform's automation tools are particularly acclaimed, enabling users to save up to 10 hours a week, thereby allowing them to focus on growing their businesses. They are also compliant with critical privacy regulations such as GDPR and CCPA, reinforcing their commitment to data security and user trust. Customer feedback highlights the platform's ease of use and effectiveness, making it a favorite among small business owners looking for a comprehensive CRM solution. For more detailed information on the CRM solution, read our full review!

Pipedrive is a cloud-based sales management software company founded in Estonia in 2005, headquartered in New York City. They offer a user-friendly CRM platform designed for sales teams of small to medium-sized businesses (SMBs) globally. Pipedrive's software includes lead management, deal pipeline visualization, email integration, reporting and analytics, and automation tools. They prioritize security by complying with GDPR and CCPA regulations. Pipedrive provides a significant free trial period, a mobile app, and readily available customer support. Pipedrive is an award-winning sales CRM known for its user-friendliness and effectiveness. Though not BBB accredited and holding a D- rating, Pipedrive is committed to customer satisfaction and ethical business practices. While customers appreciate the robust features, some criticize the pricing structure and limited reporting options.