CRM Software
Top Companies in 2024
HubSpot vs Keap CRM
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- Real-time lead behavior notifications and scoring
- A large number of integrations
- Customizable workflows
- Flexible and robust system capabilities
- User-friendly interface
- Extensive automation features
- Wide range of third-party integrations
- A+ BBB rating
- Phone support only with higher-tier plans
- Pricey when incorporating advanced features and add-ons
- Costly compared to competitors
- Integrations require additional fees
- No free-for-life plan
HubSpot is a CRM software company, based in Cambridge, MA, that offers tools to help businesses attract, engage, and delight customers. Founded in 2006, their comprehensive cloud-based software encompasses marketing automation, content management, social media tools, and extensive analytics. The CRM platform provides powerful tools for sales, marketing, and customer service. HubSpot distinguishes itself by seamlessly integrating its CRM with other tools in its ecosystem, streamlining lead generation, nurturing, and customer support processes. They prioritize data security and customer education, offering resources, training, and certifications. HubSpot is recognized as a leader in CRM Lead Management and one of the best software companies. They hold mostly positive customer reviews and actively engage with online reviews and feedback, although they are not currently BBB-accredited.
Founded in 2001 and headquartered in Chandler, Arizona, Keap CRM has become a leading name in the customer relationship management (CRM) landscape, particularly for small businesses. With over 200,000 users relying on their innovative solutions, they offer a suite of services tailored to enhance sales and marketing efficiency. Notable features include intuitive lead management, customizable sales pipelines, integrated payment processing, and robust email and text marketing capabilities, all designed to simplify the customer journey. The platform's automation tools are particularly acclaimed, enabling users to save up to 10 hours a week, thereby allowing them to focus on growing their businesses. They are also compliant with critical privacy regulations such as GDPR and CCPA, reinforcing their commitment to data security and user trust. Customer feedback highlights the platform's ease of use and effectiveness, making it a favorite among small business owners looking for a comprehensive CRM solution. For more detailed information on the CRM solution, read our full review!
- Cloud-Based Software : True
- Cost : Free, paid plans starting at $15 per month per seat
- Free Trial : Available
- Business Size Supported : Any size
- Cloud-Based Software : True
- Cost : Starting at $249 per month
- Free Trial : 14 days
- Mobile App : True
- Business Size Supported : Small businesses
- Comprehensive free plan with many tools
- Unified platform for all business applications
- Modular, scalable solutions
- AI-powered writing tools
- Text marketing and business lines available
- Integrated payment processing
- Unique CRM for franchises
- Annual Subscription
- Free Trial
- Freemium
- Monthly Subscription
- Annual Subscription
- Free Trial
- Freemium
- Monthly Subscription
- Activity Logging
- AI-Powered Tools
- API & Developer Tools
- Automated Workflow Builder
- Contact Management
- Deal Tracking
- Email Campaigns
- Email Syncing & Templates
- Field Customization
- Lead Management
- Performance Reports
- Pipeline Management
- Reporting & Insights
- Workflows
- Activity Logging
- AI-Powered Tools—Undisclosed
- API & Developer Tools
- Automated Workflow Builder
- Contact Management
- Deal Tracking
- Email Campaigns
- Email Syncing & Templates
- Field Customization
- Lead Management
- Performance Reports
- Pipeline Management
- Reporting & Insights
- Workflows
- Accounting Software
- Lead Generation
- Marketing Automation
- Productivity Tools
- Project Management
- Accounting Software—Undisclosed
- Lead Generation
- Marketing Automation
- Productivity Tools
- Project Management
- Compliance Certifications
- Data Encryption
- Role-Based Permissions
- Single Sign-On (SSO)
- Two-Factor Authentication (2FA)
- Compliance Certifications
- Data Encryption
- Role-Based Permissions
- Single Sign-On (SSO)
- Two-Factor Authentication (2FA)
- FAQs
- Help Guides
- Live Chat
- Mobile Application
- Phone
- FAQs
- Help Guides
- Live Chat
- Mobile Application
- Phone
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