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Close vs Pipedrive

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Pros
  • Comprehensive integration capabilities
  • Advanced reporting tools
  • Enhanced sales automation
  • Customization options
  • Free demo
Pros
  • Full customization tools
  • Efficient workflow automations
  • Over 400 integrations
  • Powerful API capabilities
  • Mobile app to stay connected on the go
Cons
  • Additional fees for certain features
  • No free plan
  • A sales-focused solution
Cons
  • Could get pricey, especially with add-ons
  • No live chat support on lowest-tiered plan
  • 24/7 support only for highest plans
Summary

Close CRM, founded in 2013 and headquartered in San Francisco, California, is a dynamic force in the CRM software market. Specializing in empowering sales teams, Close CRM offers a user-friendly platform tailored to startups, small businesses, and mid-sized enterprises globally. Their comprehensive suite of tools includes integrated calling, texting, and email functionalities designed to streamline communication and enhance customer interactions within a centralized hub. Key features such as lead and opportunity management, customizable workflows, and AI-enhanced automation tools set Close CRM apart in optimizing sales processes. Renowned for their commitment to data security and compliance, Close CRM is SOC 2 Type 2, GDPR, and CCPA compliant, ensuring robust protection of client information. Additionally, industry accolades such as inclusion in G2’s Top 50 Sales Products of 2024 emphasize their reputation for innovation and effectiveness. Customer feedback highlights Close CRM’s intuitive interface, powerful automation capabilities, and excellent customer support, contributing to high satisfaction ratings across customer review platforms. Close CRM offers a compelling solution with flexible pricing plans and a 14-day free trial for businesses seeking to elevate sales efficiency and drive growth. Whether managing leads, tracking opportunities, or integrating with over 100 third-party apps, Close CRM provides the tools and support needed to optimize sales performance effectively. Explore more about Close CRM to discover how their tailored solutions can benefit your business operations and sales strategy.

Summary

Pipedrive is a cloud-based sales management software company founded in Estonia in 2005, headquartered in New York City. They offer a user-friendly CRM platform designed for sales teams of small to medium-sized businesses (SMBs) globally. Pipedrive's software includes lead management, deal pipeline visualization, email integration, reporting and analytics, and automation tools. They prioritize security by complying with GDPR and CCPA regulations. Pipedrive provides a significant free trial period, a mobile app, and readily available customer support. Pipedrive is an award-winning sales CRM known for its user-friendliness and effectiveness. Though not BBB accredited and holding a D- rating, Pipedrive is committed to customer satisfaction and ethical business practices. While customers appreciate the robust features, some criticize the pricing structure and limited reporting options.

Quick Stats
  • Cloud-Based Software : True
  • Cost : Plans starting $49 per user per month if billed annually
  • Free Trial : Available
  • Mobile App : True
  • Business Size Supported : Focus on startups and small to medium-sized businesses (SMBs)
Quick Stats
  • Cloud-Based Software : True
  • Cost : Starting at $14 per month per user (annual commitment)
  • Free Trial : 14-day free trial
  • Mobile App : {"id":"1419"}
  • Business Size Supported : Mostly small to medium-sized businesses (SMBs)
Selling Points
  • Robust AI features
  • Built-in calling
  • Global communication solutions
Selling Points
  • 14-day free trial
  • Robust visual pipeline management
  • Team collaboration features
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
Pricing Options
  • Annual Subscription
  • Free Trial
  • Undisclosed
    Freemium
  • Monthly Subscription
Features & Services
  • Activity Logging
  • AI-Powered Tools
  • API & Developer Tools
  • Automated Workflow Builder
  • Contact Management
  • Deal Tracking
  • Email Campaigns
  • Email Syncing & Templates
  • Field Customization
  • Lead Management
  • Performance Reports
  • Pipeline Management
  • Reporting & Insights
  • Workflows
Features & Services
  • Activity Logging
  • AI-Powered Tools
  • API & Developer Tools
  • Automated Workflow Builder
  • Contact Management
  • Deal Tracking
  • Email Campaigns
  • Email Syncing & Templates
  • Field Customization
  • Lead Management
  • Performance Reports
  • Pipeline Management
  • Reporting & Insights
  • Workflows
Integrations
  • Accounting Software
  • Lead Generation
  • Marketing Automation
  • Productivity Tools
  • Undisclosed
    Project Management
Integrations
  • Accounting Software
  • Lead Generation
  • Marketing Automation
  • Productivity Tools
  • Project Management
Security Features
  • Compliance Certifications
  • Data Encryption
  • Role-Based Permissions
  • Single Sign-On (SSO)
  • Two-Factor Authentication (2FA)
Security Features
  • Compliance Certifications
  • Data Encryption
  • Role-Based Permissions
  • Single Sign-On (SSO)
  • Two-Factor Authentication (2FA)
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
Customer Support
  • Undisclosed
    Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone

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