trusted formBitrix24 vs InfoFlo CRM | Several.com
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Bitrix24 vs InfoFlo CRM

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Pros
  • Free plan forever
  • All-encompassing solution
  • Telephony integration
  • Unlimited deals and contacts
  • Sales enablement tools
Pros
  • 30-day free trial
  • Choice between cloud-based and on-premise plans
  • Affordable pricing
  • Mobile app
Cons
  • Not a standalone CRM
  • Lack of transparency
  • Limited number of pipelines in lower-tiered plans
Cons
  • Expensive add-ons and integrations
  • Requires technical knowledge
Summary

Bitrix24, launched in 2012 by Bitrix Inc., is headquartered in Alexandria, Virginia. They have quickly evolved into a comprehensive online workspace integrating collaboration, project management, CRM, and automation tools into one platform. Bitrix24 caters to organizations of all sizes, offering services accessible via browser, mobile, and desktop apps. Their unique features include telephony integration, which automatically records calls and adds them as new deals, and CoPilot, an AI assistant that helps automate tasks and generate ideas. Their fixed-rate pricing and unlimited user access on the free plan stand out, making them an attractive option for many businesses. Customer feedback is mixed, with users praising their extensive functionality, mobile CRM, and competitive pricing compared to other solutions. However, some have found the interface overwhelming and the learning curve steep, particularly for new users. The overlapping features between CRM and other products can create confusion about what each component truly offers. Their industry credentials include SAS 70 Type II and GDPR compliance, ensuring secure, encrypted connections for their users. Whether you’re a small business or a larger enterprise, Bitrix24 offers a broad set of tools that could transform your business operations. Read our full review to discover how they could fit your operational needs.

Summary

InfoFlo, based in Toronto and established in 2002, offers a versatile CRM solution designed for small and medium-sized businesses. The platform provides both on-premise and cloud-based options, enabling businesses to choose the deployment that best suits their needs. Key features include robust contact management, lead tracking, task automation, and advanced security. They distinguish themselves with flexible pricing, extensive integration options, and a focus on data security. While customer feedback generally praises their organizational capabilities and user-friendly design, some users have reported occasional interface issues and limitations in customer support. To explore how they can benefit your business, read our comprehensive review for detailed insights and evaluations.

Quick Stats
  • Cloud-Based Software : True
  • Cost : Free plan, then $61 monthly or $49 when billed annually
  • Free Trial : Unavailable
  • Mobile App : True
  • Business Size Supported : Any
Quick Stats
  • Cloud-Based Software : True
  • Cost : Starting at $30 per user per month
  • Free Trial : 30 days
  • Mobile App : True
  • Business Size Supported : Small and medium businesses (SMBs)
Selling Points
  • Fixed-rate pricing
  • Integrated contact center
  • CoPilot assistance
  • Unlimited users on free plan
Selling Points
  • One-time cost lifetime plan for on-premise deployment
  • Dual-panel view for relationship management
  • Advanced data security
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
Pricing Options
  • Undisclosed
    Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
Features & Services
  • Activity Logging
  • AI-Powered Tools
  • API & Developer Tools
  • Undisclosed
    Automated Workflow Builder
  • Contact Management
  • Deal Tracking
  • Email Campaigns
  • Email Syncing & Templates
  • Field Customization
  • Lead Management
  • Performance Reports
  • Pipeline Management
  • Reporting & Insights
  • Workflows
Features & Services
  • Activity Logging
  • Undisclosed
    AI-Powered Tools
  • API & Developer Tools
  • Automated Workflow Builder
  • Contact Management
  • Deal Tracking
  • Email Campaigns
  • Email Syncing & Templates
  • Field Customization
  • Lead Management
  • Performance Reports
  • Pipeline Management
  • Reporting & Insights
  • Workflows
Integrations
  • Accounting Software
  • Lead Generation
  • Marketing Automation
  • Productivity Tools
  • Project Management
Integrations
  • Accounting Software
  • Lead Generation
  • Marketing Automation
  • Undisclosed
    Productivity Tools
  • Undisclosed
    Project Management
Security Features
  • Compliance Certifications
  • Data Encryption
  • Role-Based Permissions
  • Single Sign-On (SSO)
  • Two-Factor Authentication (2FA)
Security Features
  • Compliance Certifications
  • Data Encryption
  • Role-Based Permissions
  • Undisclosed
    Single Sign-On (SSO)
  • Two-Factor Authentication (2FA)
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
Customer Support
  • Email
  • Undisclosed
    FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone

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