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CreditRepair.com vs The Credit Pros

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Pros
  • Comprehensive multi-step credit repair process
  • Identity fraud protection
  • Extensive educational resources available
  • Flexible service packages for different needs and budgets
Pros
  • Bilingual services available
  • Financial management tools are included with all credit repair packages
  • FICO-certified credit professionals
  • Unlimited disputes
  • 90-day money-back guarantee
  • Mobile and web tools and resources
Cons
  • Unaccredited by the BBB
  • Faced a lawsuit from the CFPB
  • Services are not guaranteed
  • Isn't available in 12 states
Cons
  • High initial and ongoing fees
  • Not available in all states
  • Some fake reviews discovered on Trustpilot
  • No 24/7 phone support
Summary

CreditRepair.com, founded in 2012 and headquartered in Salt Lake City, Utah, is a leading credit repair service provider. They are a subsidiary of Progrexion, thus also sharing ties with Lexington Law. CreditRepair.com aims to improve individuals’ credit scores by addressing inaccuracies and disputes on credit reports. With over a million clients served and over five million collections removed, they offer a comprehensive range of services, including credit report analysis, dispute generation, and creditor interventions. The company adheres to regulations such as the Fair Credit Reporting Act (FCRA) and the Credit Repair Organizations Act (CROA). Despite a notable $2.7 billion settlement with the CFPB in 2023 due to illegal fee collections, CreditRepair.com maintains a solid reputation, receiving mixed but generally positive reviews for their customer support and effective services. Their offerings are available across 38 states via online platforms and phone communication.

Summary

Founded in 2009 and headquartered in West Palm Beach, Florida, The Credit Pros is a leading credit repair company dedicated to helping individuals improve their financial health by navigating the complexities of credit reporting. They specialize in assisting those with low credit scores due to errors, outdated information, or negative marks on their credit reports. The company offers a range of services, including detailed credit analysis, credit disputes, identity theft restoration, budgeting assistance, and credit monitoring, all designed to empower clients to take control of their credit. Leveraging AI-driven services, The Credit Pros employ AI to assess data, identify patterns, and make informed decisions, providing a personalized approach tailored to each client's unique needs. They emphasize transparency in their fee structure and adhere to key regulations such as the FCRA and FDCPA, ensuring ethical and legally sound practices. Despite some customer complaints regarding service results and refunds, they maintain a strong reputation in the industry with an A+ rating from the Better Business Bureau and recognition on the Inc. 5000 list of America’s fastest-growing private companies.

Quick Stats
  • BBB Rating : N/R
  • Cancelation Policy : Undisclosed
  • Trustpilot Score : 1.8 out of 5
  • Initial Fees : Between $69.95 and $119.95
  • Money-Back Guarantee : Unavailable
  • Monthly Fee : Starts at $69.95
  • Customer Experience : Fair
  • Unlimited Disputes : False
  • Service Coverage : 38 states, excluding CO, GA, KS, ME, MD, MI, MN, MS, OH, OR, SC, WI
Quick Stats
  • BBB Rating : A+
  • Cancelation Policy : Cancel anytime with no fees; full refund within 5 days of signing or, if no deletions, within 90 days
  • Trustpilot Score : N/R
  • Initial Fees : $119 to $149
  • Money-Back Guarantee : 90 days (under specific conditions)
  • Monthly Fee : Starting at $69
  • Customer Experience : Good
  • Unlimited Disputes : "True"
  • Service Coverage : 46 states, excluding Maine, Kansas, Minnesota, and Oregon
Selling Points
  • In-depth credit report analysis
  • Mobile app with biometric login for enhanced security
  • Discounts for referrals and military personnel
Selling Points
  • A+ BBB rating
  • AI-Driven Credit Repair Program
  • Credit-Builder Tradeline
Services & Perks
  • Cease & Desist Letters
  • Compliance with Regulations (FCRA, FDCPA, etc.)
  • Credit Building Assistance
  • Credit Report Analysis from Credit Bureaus
  • Credit Score Monitoring
  • Creditor & Debt Collector Communication
  • Debt Validation
  • Dispute Letters
  • FICO-Certified Professionals
  • Financial Education Resources/Tools
  • Free Consultation
  • Goodwill Letters
  • Identity Theft Protection
Services & Perks
  • Cease & Desist Letters
  • Compliance with Regulations (FCRA, FDCPA, etc.)
  • Credit Building Assistance
  • Credit Report Analysis from Credit Bureaus
  • Credit Score Monitoring
  • Creditor & Debt Collector Communication
  • Debt Validation
  • Dispute Letters
  • FICO-Certified Professionals
  • Financial Education Resources/Tools
  • Free Consultation
  • Goodwill Letters
  • Identity Theft Protection
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Undisclosed
    Ticket
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Ticket
Payment Options
  • Automatic bank drafts (ACH)
  • Checks
  • Credit/Debit Cards
  • Undisclosed
    Family or Couples Discounts
  • Undisclosed
    PayPal
Payment Options
  • Automatic bank drafts (ACH)
  • Checks
  • Credit/Debit Cards
  • Family or Couples Discounts
  • Undisclosed
    PayPal

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