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Credit Monkey vs Ovation Credit Services

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Pros
  • 90-day money-back guarantee
  • 24/7 client portal
  • Free phone consultation
  • Credit Repair Training Academy
  • Live chat
Pros
  • Personal case advisor
  • Financial learning and management tools
  • Cancelation at anytime
  • Free consultation
Cons
  • Not accredited by the BBB
  • Not Nationwide
  • Lacks transparency
Cons
  • No longer in business
  • Had no money-back guarantee
Summary

Credit Monkey, founded in 2007 and headquartered in California, is a certified credit repair company that operates nationwide, offering their services to clients across all 50 states. The company specializes in helping individuals improve their credit scores by disputing negative items on credit reports, including inquiries, bankruptcies, collections, and late payments. Credit Monkey stands out with their unique approach, charging clients only after dispute letters are mailed and providing a 90-day money-back guarantee if no items are disputed. Their services are facilitated through a user-friendly cloud-based platform, allowing clients to monitor their credit repair progress in real-time. Additionally, Credit Monkey offers a Credit Repair Training Academy, equipping clients with the knowledge to maintain a high credit rating. With solid industry credentials, Credit Monkey has received positive feedback, including a 4.7-star rating on Trustpilot and a C rating from the Better Business Bureau. Customers appreciate the company’s efficient processes and supportive customer service, making them an appealing option for those looking to enhance their financial standing.

Summary

Ovation Credit Services, a prominent name in credit repair, has ceased operations as of April 2023 after being acquired by LendingTree in 2018. Due to financial challenges faced by LendingTree, including a significant loss in 2022, the decision was made to reduce their workforce, leading to the closure of Ovation. The closure affected approximately 200 employees. Ovation offered credit repair services, including correcting credit reports and removing negative accounts. The company also focused on consumer education and empowerment. They were widely trusted for their comprehensive credit repair and monitoring services. Despite their closure, Ovation had a strong reputation, with a positive online experience and feedback from clients.

Quick Stats
  • BBB Rating : B+
  • Cancelation Policy : Available
  • Trustpilot Score : N/R
  • Initial Fees : Unavailable
  • Money-Back Guarantee : 90 days
  • Monthly Fee : Starts at $99 a month
  • Customer Experience : "True"
  • Service Coverage : Not nationwide
Quick Stats
  • BBB Rating : A+ (Prior to closure, N/R currently)
  • Cancelation Policy : Unavailable
  • Trustpilot Score : N/R
  • Initial Fees : $89
  • Money-Back Guarantee : Unavailable
  • Monthly Fee : Started at $79
  • Customer Experience : Good
  • Unlimited Disputes : True
  • Service Coverage : No longer available
Selling Points
  • Live Score Client Portal
  • $0 enrollment
Selling Points
  • Accredited A+ Member of BBB since 2004
  • Unlimited disputes with all 3 Credit Bureaus
  • Standalone credit monitoring offered
Services & Perks
  • Undisclosed
    Cease & Desist Letters
  • Compliance with Regulations (FCRA, FDCPA, etc.)
  • Undisclosed
    Credit Building Assistance
  • Credit Report Analysis from Credit Bureaus
  • Undisclosed
    Credit Score Monitoring
  • Creditor & Debt Collector Communication
  • Undisclosed
    Debt Validation
  • Dispute Letters
  • FICO-Certified Professionals
  • Undisclosed
    Financial Education Resources/Tools
  • Free Consultation
  • Goodwill Letters
  • Undisclosed
    Identity Theft Protection
Services & Perks
  • Cease & Desist Letters
  • Compliance with Regulations (FCRA, FDCPA, etc.)
  • Undisclosed
    Credit Building Assistance
  • Credit Report Analysis from Credit Bureaus
  • Credit Score Monitoring
  • Creditor & Debt Collector Communication
  • Debt Validation
  • Dispute Letters
  • Undisclosed
    FICO-Certified Professionals
  • Financial Education Resources/Tools
  • Free Consultation
  • Goodwill Letters
  • Undisclosed
    Identity Theft Protection
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Undisclosed
    Ticket
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Undisclosed
    Live Chat
  • Mobile Application
  • Phone
  • Undisclosed
    Ticket
Payment Options
  • Undisclosed
    Automatic bank drafts (ACH)
  • Undisclosed
    Checks
  • Undisclosed
    Credit/Debit Cards
  • Undisclosed
    Family or Couples Discounts
  • Undisclosed
    PayPal
Payment Options
  • Automatic bank drafts (ACH)
  • Checks
  • Credit/Debit Cards
  • Undisclosed
    Family or Couples Discounts
  • Undisclosed
    PayPal

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