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Credit Firm vs Credit Monkey

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Pros
  • Expertise from professional attorneys
  • 5-day free trial
  • 24/7 customer support
  • Online portal access
Pros
  • 90-day money-back guarantee
  • 24/7 client portal
  • Free phone consultation
  • Credit Repair Training Academy
  • Live chat
Cons
  • Lack of transparency
  • Lack of a mobile app
Cons
  • Not accredited by the BBB
  • Not Nationwide
  • Lacks transparency
Summary

Credit Firm, established in 1997 and headquartered in the United States, has been a leading player in the credit repair industry for over 25 years. Founded by a team of attorneys specializing in consumer credit and FCRA violations, the firm offers services designed to help clients improve their credit scores and achieve financial stability. Their offerings include comprehensive credit audits, unlimited disputes with credit bureaus, and personalized assistance from dedicated credit consultants. What sets Credit Firm apart is their affordable pricing model. They charge only $49.99 monthly for individuals and $89.99 for couples, with discounts available for military personnel, teachers, first responders, and seniors. The company boasts a strong reputation, holding an A+ rating from the Better Business Bureau and receiving positive customer feedback, with 97% of clients recommending their services. Unique features include 24/7 customer support and access to an online portal, ensuring clients have continuous support throughout their credit repair journey. While Credit Firm cannot guarantee specific results, they emphasize their commitment to utilizing all legal avenues to help clients remove negative information from their credit reports, making them a compelling option for those seeking to enhance their creditworthiness.

Summary

Credit Monkey, founded in 2007 and headquartered in California, is a certified credit repair company that operates nationwide, offering their services to clients across all 50 states. The company specializes in helping individuals improve their credit scores by disputing negative items on credit reports, including inquiries, bankruptcies, collections, and late payments. Credit Monkey stands out with their unique approach, charging clients only after dispute letters are mailed and providing a 90-day money-back guarantee if no items are disputed. Their services are facilitated through a user-friendly cloud-based platform, allowing clients to monitor their credit repair progress in real-time. Additionally, Credit Monkey offers a Credit Repair Training Academy, equipping clients with the knowledge to maintain a high credit rating. With solid industry credentials, Credit Monkey has received positive feedback, including a 4.7-star rating on Trustpilot and a C rating from the Better Business Bureau. Customers appreciate the company’s efficient processes and supportive customer service, making them an appealing option for those looking to enhance their financial standing.

Quick Stats
  • BBB Rating : A
  • Cancelation Policy : Anytime
  • Trustpilot Score : Phone and ticket
  • Initial Fees : None
  • Money-Back Guarantee : Undisclosed
  • Monthly Fee : Starts at $49.99 a month
  • Customer Experience : Good
  • Unlimited Disputes : True
  • Service Coverage : "True"
Quick Stats
  • BBB Rating : B+
  • Cancelation Policy : Available
  • Trustpilot Score : N/R
  • Initial Fees : Unavailable
  • Money-Back Guarantee : 90 days
  • Monthly Fee : Starts at $99 a month
  • Customer Experience : "True"
  • Service Coverage : Not nationwide
Selling Points
  • Cancel at any time
  • No extra fees
  • Free consultation
Selling Points
  • Live Score Client Portal
  • $0 enrollment
Services & Perks
  • Undisclosed
    Cease & Desist Letters
  • Undisclosed
    Compliance with Regulations (FCRA, FDCPA, etc.)
  • Undisclosed
    Credit Building Assistance
  • Credit Report Analysis from Credit Bureaus
  • Undisclosed
    Credit Score Monitoring
  • Undisclosed
    Creditor & Debt Collector Communication
  • Undisclosed
    Debt Validation
  • Dispute Letters
  • Undisclosed
    FICO-Certified Professionals
  • Undisclosed
    Financial Education Resources/Tools
  • Free Consultation
  • Goodwill Letters
  • Identity Theft Protection
Services & Perks
  • Undisclosed
    Cease & Desist Letters
  • Compliance with Regulations (FCRA, FDCPA, etc.)
  • Undisclosed
    Credit Building Assistance
  • Credit Report Analysis from Credit Bureaus
  • Undisclosed
    Credit Score Monitoring
  • Creditor & Debt Collector Communication
  • Undisclosed
    Debt Validation
  • Dispute Letters
  • FICO-Certified Professionals
  • Undisclosed
    Financial Education Resources/Tools
  • Free Consultation
  • Goodwill Letters
  • Undisclosed
    Identity Theft Protection
Customer Support
  • Undisclosed
    Email
  • FAQs
  • Help Guides
  • Live Chat
  • Undisclosed
    Mobile Application
  • Phone
  • Ticket
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Undisclosed
    Ticket
Payment Options
  • Undisclosed
    Automatic bank drafts (ACH)
  • Undisclosed
    Checks
  • Undisclosed
    Credit/Debit Cards
  • Family or Couples Discounts
  • Undisclosed
    PayPal
Payment Options
  • Undisclosed
    Automatic bank drafts (ACH)
  • Undisclosed
    Checks
  • Undisclosed
    Credit/Debit Cards
  • Undisclosed
    Family or Couples Discounts
  • Undisclosed
    PayPal

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