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Credit Assistance Network vs Credit Monkey

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Pros
  • Discounts
  • Guarantee
Pros
  • 90-day money-back guarantee
  • 24/7 client portal
  • Free phone consultation
  • Credit Repair Training Academy
  • Live chat
Cons
  • Lack of profile on the BBB
  • Limited and outdated information
Cons
  • Not accredited by the BBB
  • Not Nationwide
  • Lacks transparency
Summary

Credit Assistance Network, founded in 2015 and headquartered in Fort Lauderdale, Florida, specializes in credit improvement services. The company offers a range of solutions, including credit repair, identity theft protection, and personalized financial education. Their services are designed to help clients understand their credit reports, dispute inaccuracies, and develop strategies to enhance their credit scores. One of the standout features of Credit Assistance Network is their commitment to personalized service. They provide clients with one-on-one action plans developed by certified FICO professionals. They also offer unlimited dispute letters, debt validation letters, and goodwill letters to creditors, ensuring a comprehensive approach to credit repair. Additionally, clients benefit from 24/7 access to a client portal, including credit monitoring at no extra charge, which helps detect potential identity theft. The company is registered and bonded, adding a layer of trust to their operations. While customer feedback highlights the effectiveness of their services, potential clients are encouraged to explore the specifics of their offerings and industry credentials, which position Credit Assistance Network as a notable player in the credit repair industry.

Summary

Credit Monkey, founded in 2007 and headquartered in California, is a certified credit repair company that operates nationwide, offering their services to clients across all 50 states. The company specializes in helping individuals improve their credit scores by disputing negative items on credit reports, including inquiries, bankruptcies, collections, and late payments. Credit Monkey stands out with their unique approach, charging clients only after dispute letters are mailed and providing a 90-day money-back guarantee if no items are disputed. Their services are facilitated through a user-friendly cloud-based platform, allowing clients to monitor their credit repair progress in real-time. Additionally, Credit Monkey offers a Credit Repair Training Academy, equipping clients with the knowledge to maintain a high credit rating. With solid industry credentials, Credit Monkey has received positive feedback, including a 4.7-star rating on Trustpilot and a C rating from the Better Business Bureau. Customers appreciate the company’s efficient processes and supportive customer service, making them an appealing option for those looking to enhance their financial standing.

Quick Stats
  • BBB Rating : A+
  • Cancelation Policy : Free
  • Trustpilot Score : Phone, email, and ticket
  • Initial Fees : None
  • Money-Back Guarantee : Not available
  • Monthly Fee : $49/month
Quick Stats
  • BBB Rating : B+
  • Cancelation Policy : Available
  • Trustpilot Score : N/R
  • Initial Fees : Unavailable
  • Money-Back Guarantee : 90 days
  • Monthly Fee : Starts at $99 a month
  • Customer Experience : "True"
  • Service Coverage : Not nationwide
Selling Points
  • Nationwide service
  • Free cancellation any time
Selling Points
  • Live Score Client Portal
  • $0 enrollment
Services & Perks
  • Undisclosed
    Cease & Desist Letters
  • Undisclosed
    Compliance with Regulations (FCRA, FDCPA, etc.)
  • Undisclosed
    Credit Building Assistance
  • Undisclosed
    Credit Report Analysis from Credit Bureaus
  • Undisclosed
    Credit Score Monitoring
  • Undisclosed
    Creditor & Debt Collector Communication
  • Undisclosed
    Debt Validation
  • Undisclosed
    Dispute Letters
  • Undisclosed
    FICO-Certified Professionals
  • Undisclosed
    Financial Education Resources/Tools
  • Undisclosed
    Free Consultation
  • Undisclosed
    Goodwill Letters
  • Undisclosed
    Identity Theft Protection
Services & Perks
  • Undisclosed
    Cease & Desist Letters
  • Compliance with Regulations (FCRA, FDCPA, etc.)
  • Undisclosed
    Credit Building Assistance
  • Credit Report Analysis from Credit Bureaus
  • Undisclosed
    Credit Score Monitoring
  • Creditor & Debt Collector Communication
  • Undisclosed
    Debt Validation
  • Dispute Letters
  • FICO-Certified Professionals
  • Undisclosed
    Financial Education Resources/Tools
  • Free Consultation
  • Goodwill Letters
  • Undisclosed
    Identity Theft Protection
Customer Support
  • Email
  • Undisclosed
    FAQs
  • Undisclosed
    Help Guides
  • Undisclosed
    Live Chat
  • Undisclosed
    Mobile Application
  • Phone
  • Ticket
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Undisclosed
    Ticket
Payment Options
  • Undisclosed
    Automatic bank drafts (ACH)
  • Undisclosed
    Checks
  • Undisclosed
    Credit/Debit Cards
  • Undisclosed
    Family or Couples Discounts
  • Undisclosed
    PayPal
Payment Options
  • Undisclosed
    Automatic bank drafts (ACH)
  • Undisclosed
    Checks
  • Undisclosed
    Credit/Debit Cards
  • Undisclosed
    Family or Couples Discounts
  • Undisclosed
    PayPal

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