trusted formPayment Depot vs CardConnect | Several.com
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Payment Depot vs CardConnect

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Pros
  • Simplified monthly membership model
  • No setup or application fees
  • No cancelation fees
  • Excellent 24/7 customer support
  • 90-day money-back guarantee
Pros
  • Transaction monitoring and account management
  • Online ticketing system
  • Detailed reports and fast onboarding
  • Integrated solutions
  • Chargeback management tools
  • Surcharge program for revenue enhancement
  • 24/7 customer support
Cons
  • Do not support high-risk businesses
  • No longer offers free hardware
  • No proprietary mobile app
  • Only available in the US
Cons
  • Subpar customer service
  • Challenging cancellation process
  • Hardware costs
  • Non-transparent pricing model
Summary

Payment Depot is a credit card processor, founded in 2013 and based in Orange, CA, that is owned by fellow processing company Stax. They are BBB-accredited and have a 3.9/5 score on Trustpilot. Payment Depot built a reputation for providing reliable services to their clients across the United States, allowing them to securely accept payments from customers worldwide. They serve many industries, such as retail, restaurants, healthcare, services, B2B, and more. Payment Depot offers various features designed to make it easier for businesses to accept payments and manage their finances, including access to multiple payment processing networks, secure online payments, fraud protection systems, and a host of other business solutions tailored to small and large enterprises. Payment Depot doesn't require long-term contracts, and they have no startup or cancellation fees. Their funding is provided within 24 to 48 hours, and they offer 24/7 customer service via phone, chat, and email. Payment Depot offers a membership-based pricing model, which allows businesses to access wholesale interchange rates with no markups and minimal added fees. Their plans start at $79 a month but require clients to submit for a quote based on their requirements.  

Summary

Established in 2006 and rebranded in 2013, CardConnect (CC) is headquartered in King of Prussia, Pennsylvania. Acquired by First Data Corporation in 2017 and later by Fiserv, CC is a reliable partner for businesses seeking secure and efficient payment solutions. The company's mission centers on simplifying payment experiences and enhancing transparency. It offers features like detailed reports, 24/7 customer support, and innovative solutions such as the CardPointe platform, accommodating various channels and POS systems. While concerns about transparency and customer service have been raised, CardConnect stands out for its commitment to security, with PCI compliance and robust data protection measures. Serving businesses of all sizes, from small enterprises to Fortune 500 corporations, CardConnect's versatile approach underscores its commitment to adapting to the dynamic needs of the payment processing industry.

Quick Stats
  • Transaction Speed : 24 Hours
  • Customer Experience : "True"
  • Money-Back Guarantee : "True"
  • Real-Time Reports : Unavailable
  • Transparent Pricing : Available
  • Pricing Model : Fixed monthly fee with wholesale interchange rates
  • Trustpilot Score : 3.8 out of 5
  • BBB Rating : B+
Quick Stats
  • Transaction Speed : 24 to 48 hours
  • Customer Experience : Fair
  • Gift Cards : Available
  • Real-Time Reports : Undisclosed
  • Transparent Pricing : Unavailable
  • Pricing Model : Interchange-plus
  • Trustpilot Score : 2.4 out of 5
  • BBB Rating : B
Selling Points
  • Interchange + 0% per transaction
  • Business owners report average monthly savings of $400+
  • Committed to simple and clear credit card processing
  • Seamlessly accept every payment type
  • No setup or application fees
  • Month to month agreements
Selling Points
  • Customizable payment gateway
  • Mobile app accessibility
  • Eco-friendly practices
  • Multi-currency support
System Features
  • Billing & Invoicing
  • Electronic Receipts
  • Free Hardware
  • Mobile Card Reader
  • Multiple Payment Gateways
  • Recurring Payments & Billing
  • Reporting & Analytics
  • Virtual Terminal
System Features
  • Undisclosed
    Billing & Invoicing
  • Electronic Receipts
  • Undisclosed
    Free Hardware
  • Mobile Card Reader
  • Multiple Payment Gateways
  • Recurring Payments & Billing
  • Reporting & Analytics
  • Virtual Terminal
Data Security
  • EMV Compliant
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • Payment Fraud Protection
  • PCI Compliance
Pricing Options
  • Annual Subscription
  • Free Trial
  • Undisclosed
    Freemium
  • Monthly Subscription
  • Undisclosed
    One-Time License
Pricing Options
  • Undisclosed
    Annual Subscription
  • Undisclosed
    Free Trial
  • Undisclosed
    Freemium
  • Undisclosed
    Monthly Subscription
  • Undisclosed
    One-Time License
Third-Party Integrations
  • Processing Services
  • Accounting Software
  • POS
  • Undisclosed
    Productivity Software
Third-Party Integrations
  • Processing Services
  • Accounting Software
  • POS
  • Undisclosed
    Productivity Software
Operating System Compatabilities
  • Android
  • Cloud-Based
  • Mac
  • Undisclosed
    On-Site Installation
  • Windows
Operating System Compatabilities
  • Android
  • Undisclosed
    Cloud-Based
  • Mac
  • Undisclosed
    On-Site Installation
  • Windows
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Credit Card Terminals
  • Electronic Signature
  • In-Person Payments
  • Mobile Payments
  • NFC Payments
  • Online Payment Procesing
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Credit Card Terminals
  • Electronic Signature
  • In-Person Payments
  • Mobile Payments
  • NFC Payments
  • Online Payment Procesing
Customer Support
  • Undisclosed
    Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Tickets
Customer Support
  • Undisclosed
    Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Tickets

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