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Payline Data vs Square

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Pros
  • Direct integrations
  • Diverse POS options
  • Next-day funding
  • Transparent pricing
  • Dedicated account manager
  • Free trial
Pros
  • Many hardware options
  • Free introductory option
  • Transparent pricing
  • Free proprietary mobile app
  • One-stop shop for payments, payroll, and marketing solutions
  • Free 30-day trial for Plus plans
  • Extensive third-party software integrations
Cons
  • High processing fees
  • Learning curve
Cons
  • Doesn't support high-risk businesses
  • Reports of frozen funds
  • May not suit high transaction volumes
Summary

Payline Data, established in 2009 and currently headquartered in Chicago, Illinois, is an all-encompassing payment solutions provider. Payline Data, which Pineapple Payments acquired, specializes in providing services to a variety of businesses, including omnichannel companies, non-profits, and healthcare facilities. Notably, the company excels in accommodating high-risk businesses, offering versatile payment processing solutions for online and in-person transactions. Payline Data's seamless integration into websites is a standout feature, ensuring smooth online transactions and showcasing adaptability to various industry needs. With a commitment to transparency in pricing, the company provides a clear understanding of costs upfront. Dedicated account managers, PCI compliance, and responsive customer support underscore Payline Data's emphasis on client satisfaction. Additionally, they provide multiple methods to safeguard customer data, including EMV compliance, fraud prevention, AVS, CVV verification, and Hosted iFrames for tokenization. While the Better Business Bureau (BBB) accreditation is absent, Payline Data has earned a positive 4.6 out of 5 rating on G2, indicating overall customer satisfaction. Positive experiences highlight the platform's ease of use, responsive customer service, and efficient gateway functionality. However, concerns about potential overcharging and the need for clearer explanations regarding their pricing structure have been raised. 

Summary

Square is a leading financial services and digital payments company owned by Block Inc, which is a financial services and technologies company that also deals in blockchain. Square was founded in 2009 by Jack Dorsey and Jim McKelvey and has become a common way for businesses to accept credit card payments and use phones or tablets as payment registers for a point-of-sale system. They cater to all business types and sizes and offer their clients a comprehensive list of tool integrations and hardware. Square offers a range of transaction-processing options and supports invoicing, recurring payments, and international credit card payments. They have a great reputation among clients for their responsive customer support and the flexibility they offer to clients with their many tools and software and have a 4.3/5 on Trustpilot. There are many things to consider when it comes to costs with Square, but their website lists pricing and processing fees clearly. They offer three plan tiers, including a free one where they only charge processing fees for accepted payments. 

Quick Stats
  • Transaction Speed : 24 hours
  • Customer Experience : Good
  • Money-Back Guarantee : False
  • Gift Cards : Undisclosed
  • Real-Time Reports : Available
  • Transparent Pricing : Available
  • Pricing Model : Interchange-plus and monthly fees
  • Trustpilot Score : N/R
  • BBB Rating : N/R
Quick Stats
  • Transaction Speed : 1-2 days (same-day available at an added fee)
  • Customer Experience : "True"
  • Money-Back Guarantee : True
  • Gift Cards : Available
  • Real-Time Reports : Available
  • Transparent Pricing : Available
  • Pricing Model : Fixed monthly fee, Interchange plus
  • Trustpilot Score : 4.3 out of 5
  • BBB Rating : A+
Selling Points
  • Next-day deposit
  • Custom reporting
  • Surcharging
  • Virtual terminal and dashboard
  • Invoicing and recurring bills
  • Mobile options
Selling Points
  • Free features such as payment gateway and PCI compliance
  • Competitive flat-rate transaction fees
  • Jam-packed mobile app for both Android and Apple devices
System Features
  • Billing & Invoicing
  • Electronic Receipts
  • Free Hardware
  • Mobile Card Reader
  • Multiple Payment Gateways
  • Recurring Payments & Billing
  • Reporting & Analytics
  • Virtual Terminal
System Features
  • Billing & Invoicing
  • Electronic Receipts
  • Free Hardware
  • Mobile Card Reader
  • Multiple Payment Gateways
  • Recurring Payments & Billing
  • Reporting & Analytics
  • Virtual Terminal
Data Security
  • EMV Compliant
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • Payment Fraud Protection
  • PCI Compliance
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • One-Time License
Pricing Options
  • Undisclosed
    Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • Undisclosed
    One-Time License
Third-Party Integrations
  • Processing Services
  • Accounting Software
  • POS
  • Productivity Software
Third-Party Integrations
  • Processing Services
  • Accounting Software
  • POS
  • Productivity Software
Operating System Compatabilities
  • Android
  • Cloud-Based
  • Mac
  • On-Site Installation
  • Windows
Operating System Compatabilities
  • Android
  • Cloud-Based
  • Mac
  • On-Site Installation
  • Windows
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Credit Card Terminals
  • Undisclosed
    Electronic Signature
  • In-Person Payments
  • Mobile Payments
  • NFC Payments
  • Online Payment Procesing
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Credit Card Terminals
  • Electronic Signature
  • In-Person Payments
  • Mobile Payments
  • NFC Payments
  • Online Payment Procesing
Customer Support
  • Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Undisclosed
    Tickets
Customer Support
  • Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Tickets

Payline Data vs. Square 

Businesses seek reliable partners to handle their payment processing, and companies like Payline Data and Square emerge as potential partners that meet diverse business needs. This comparison aims to provide clear distinctions between each provider by highlighting their value-added benefits, usability, level of data security, and pricing. 

Value-added benefits 

Both Payline and Square stand out by providing their customers with a suite of comprehensive features. In the realm of transaction management, both platforms offer robust reporting capabilities, facilitating a detailed analysis of financial activities. Furthermore, they cater to businesses with recurring billing needs, streamlining the often complex process of repetitive transactions.

Payline Data goes the extra mile with shopping cart integrations, providing seamless compatibility with various e-commerce platforms. Their API and developer documentation enables businesses to integrate payment functionalities into native or third-party software seamlessly. Additionally, Payline Data equips businesses with chargeback mitigation tools, enhancing security and minimizing financial risks.

On the other hand, Square offers website builder APIs, empowering businesses to establish a robust online presence. Square's capabilities extend to inventory management, customer relationship management, and employee time card tracking, providing an integrated solution for diverse operational needs. Chargeback protection is another feature that complements their services. 

Usability 

Payline Data provides various payment methods, accepting online, mobile, and ACH payments. Their notable feature is next-day funding, ensuring swift access to funds. Payline integrates seamlessly with multiple third-party virtual terminals and payment gateways, offering a range of features beyond payment processing. These include customized reporting, a Pay Now button for quick transactions, recurring billing options, and the ability to customize receipts. On the other hand, Square adopts an omnichannel approach to payment processing, covering online, remote, in-person, and ACH transactions. Additionally, Square offers a Buy Now, Pay Later option, adding flexibility to payment choices.

Level of data security 

When it comes to security, both Payline Data and Square prioritize the protection of sensitive financial information, but with different approaches. Square boasts themselves as Level 1 PCI compliant, while Payline data is Level 3 PCI compliant. 

Notably, Square ensures that critical data such as card numbers, magnetic stripe data, and security codes are never stored on client devices, adding an extra layer of protection against potential breaches.

In contrast, Payline Data is Level 3 PCI compliant, underscoring their commitment to maintaining a secure environment for payment transactions. Payline Data's approach involves using secure software, allowing businesses to store and tokenize customer data. This means that sensitive information is encrypted and replaced with a unique token, minimizing the risk associated with storing such data.

Pricing 

Square provides three pricing plans with predictable and flexible costs. Three pricing levels are available, with monthly expenses of $0, $29, or $79 plus any applicable processing fees. The kind of transaction determines the processing fees. In-person transactions come at a cost of 2.6% + 10 cents, online transactions cost 2.9% + 30 cents, invoicing costs 3.3% + 30 cents, and manual transactions cost 3.5% + 15 cents. 

For Payline data, they adopt a pricing strategy similar to Square's by charging a monthly flat rate and processing fees that vary depending on the type of transaction. 

Their in-person payments cost $10 per month and 0.4% + 10 cents for each payment. Meanwhile, online transactions cost $20 monthly and  0.75% + $0.20 per transaction.

Conclusion

The choice between the two providers boils down to business needs and goals. Payline data stands out for their emphasis on integrations, comprehensive reporting, and effective chargeback mitigation tools, making it an ideal choice for businesses seeking tailored solutions. On the other hand, Square's broad capabilities, including website building and omnichannel processing, provide a versatile array of features for diverse operational needs.

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