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Heartland Merchant Services vs Stripe

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Pros
  • No hardware required
  • Versatile industry coverage
  • Serves all business sizes
  • Round-the-clock support
  • Diverse payment methods
  • Mobile app
  • One-stop-shop solution
Pros
  • International credit card processing services
  • No monthly fees
  • Affordable and portable chip reader
  • Cross-border payment options for 50+ countries across 135+ currencies
  • Transparent prices and fees
Cons
  • Lack of CCP price transparency
  • Contractual obligations
  • Charges on disputes
Cons
  • Reports of frozen funds and deactivated accounts
  • Lack of transparency on high-risk cases
  • Have to pay for "premium" support
Summary

Heartland Payment Systems is a trusted player in the realm of payment solutions. Founded in 1997 with a mission to bolster small businesses worldwide. From their headquarters in Princeton, New Jersey, Heartland extends bespoke merchant accounts and state-of-the-art payment processing terminals, seamlessly integrating Point of Sale (POS), payroll, and credit card processing functionalities. Committed to ensuring client satisfaction, Heartland provides round-the-clock support and accommodates a diverse array of payment methods, including digital wallets and ACH payments. The company's unwavering dedication to excellence has garnered significant acclaim, including the receipt of five prestigious Stevie Awards for Sales and Customer Service. While Heartland prides themselves on their advantages, such as the absence of hardware requirements, extensive industry coverage, and user-friendly mobile application, potential drawbacks, like a lack of price transparency and contractual obligations, underscore the importance of careful consideration. Nevertheless, Heartland remains the discerning choice for businesses seeking comprehensive payment solutions and unwavering support in their financial endeavors.
 

Summary

Stripe is a merchant services provider that offers payment processing solutions for businesses of all sizes. They offer both merchant accounts and related services, including payment gateways, online transaction processing, point-of-sale (POS) systems, and credit card readers. Stripe is a payment processor that allows business owners to accept payment from a variety of methods or sources, including mobile wallets and "buy now, pay later" services. The company offers lots of additional services, including billing, invoicing, and sales tax automation. Stripe is renowned for its straightforward pricing model, where a flat rate is charged per transaction. It is a preferred option for businesses that predominantly operate online, as its distinctive features are primarily tailored toward enhancing online sales. Stripe is accredited with the BBB and has an A+ rating with them, but they have an average review score of 3.1/5 on Trustpilot. Their website offers two service options: an integrated "pay-as-you-go" plan that charges 2.9% +30¢ per card charge or a customized plan that involves interchange-plus pricing for businesses with higher volumes. Prospective clients must contact sales to discuss pricing for the latter plan.

Quick Stats
  • Transaction Speed : Next-day funding
  • Customer Experience : Poor
  • Money-Back Guarantee : True
  • Gift Cards : Available
  • Real-Time Reports : Available
  • Transparent Pricing : Unavailable
  • Pricing Model : Interchange plus
  • Trustpilot Score : 2.5
  • BBB Rating : B-
Quick Stats
  • Transaction Speed : 24 hours
  • Customer Experience : Good
  • Gift Cards : Available
  • Real-Time Reports : Available
  • Transparent Pricing : Available
  • Pricing Model : Interchange plus; separate feature rates & charges
  • Trustpilot Score : 2.8 out of 5
  • BBB Rating : A+
Selling Points
  • Versatile industry coverage
  • Mobile app
  • Round-the-clock support
Selling Points
  • International credit card processor (50+ countries)
  • Extensive related services & features
  • Affordable and portable chip reader
  • Targeted solutions for startups & specific industries
System Features
  • Billing & Invoicing
  • Electronic Receipts
  • Free Hardware
  • Mobile Card Reader
  • Multiple Payment Gateways
  • Recurring Payments & Billing
  • Reporting & Analytics
  • Virtual Terminal
System Features
  • Billing & Invoicing
  • Electronic Receipts
  • Undisclosed
    Free Hardware
  • Mobile Card Reader
  • Multiple Payment Gateways
  • Recurring Payments & Billing
  • Reporting & Analytics
  • Virtual Terminal
Data Security
  • EMV Compliant
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • Payment Fraud Protection
  • PCI Compliance
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • One-Time License
Pricing Options
  • Undisclosed
    Annual Subscription
  • Free Trial
  • Undisclosed
    Freemium
  • Undisclosed
    Monthly Subscription
  • Undisclosed
    One-Time License
Third-Party Integrations
  • Processing Services
  • Accounting Software
  • POS
  • Productivity Software
Third-Party Integrations
  • Processing Services
  • Accounting Software
  • POS
  • Productivity Software
Operating System Compatabilities
  • Android
  • Cloud-Based
  • Mac
  • On-Site Installation
  • Windows
Operating System Compatabilities
  • Android
  • Cloud-Based
  • Mac
  • Undisclosed
    On-Site Installation
  • Windows
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Credit Card Terminals
  • Electronic Signature
  • In-Person Payments
  • Mobile Payments
  • NFC Payments
  • Online Payment Procesing
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Credit Card Terminals
  • Electronic Signature
  • In-Person Payments
  • Mobile Payments
  • NFC Payments
  • Online Payment Procesing
Customer Support
  • Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Undisclosed
    Tickets
Customer Support
  • Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Tickets

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