Credit Card Processing Solutions
Top Companies in 2024
Heartland Merchant Services vs Shopify Payments
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- No hardware required
- Versatile industry coverage
- Serves all business sizes
- Round-the-clock support
- Diverse payment methods
- Mobile app
- One-stop-shop solution
- Complimentary trial period
- No hidden fees
- Seamless integration capabilities
- Save customer data
- Live chat and virtual assistant
- Lack of CCP price transparency
- Contractual obligations
- Charges on disputes
- Transaction fees for third-party gateways
- Lack of clarity in processing fees
- Reported customer service concerns
Heartland Payment Systems is a trusted player in the realm of payment solutions. Founded in 1997 with a mission to bolster small businesses worldwide. From their headquarters in Princeton, New Jersey, Heartland extends bespoke merchant accounts and state-of-the-art payment processing terminals, seamlessly integrating Point of Sale (POS), payroll, and credit card processing functionalities. Committed to ensuring client satisfaction, Heartland provides round-the-clock support and accommodates a diverse array of payment methods, including digital wallets and ACH payments. The company's unwavering dedication to excellence has garnered significant acclaim, including the receipt of five prestigious Stevie Awards for Sales and Customer Service. While Heartland prides themselves on their advantages, such as the absence of hardware requirements, extensive industry coverage, and user-friendly mobile application, potential drawbacks, like a lack of price transparency and contractual obligations, underscore the importance of careful consideration. Nevertheless, Heartland remains the discerning choice for businesses seeking comprehensive payment solutions and unwavering support in their financial endeavors.
Shopify Payments, a key player in the e-commerce industry, was founded as a comprehensive commerce platform aiming to empower businesses to start, grow, and scale effectively. Established in 2013, the company's headquarters are located in Ottawa, Canada. Shopify Payments is an integral part of the Shopify ecosystem and provides a fully integrated payment processing solution for businesses of all sizes. Shopify Payments enables users to accept and process transactions seamlessly, whether online, in-person, or via mobile devices. This payment solution goes beyond conventional transaction processing by providing a suite of services, including an integrated payment gateway, chargeback management, and various payment method acceptances. Furthermore, they cater to individual entrepreneurs, small businesses, and enterprises and support international transactions, allowing companies to thrive on a global scale. Shopify Payments stands out for their user-friendly approach, integration capabilities, global reach, and more. Customer experiences with Shopify Payments vary, with positive reviews highlighting the intuitive dashboard, seamless integrations, and the absence of transaction fees for their gateway. On the flip side, some users have raised concerns about fund holds, account shutdowns, and challenges in reaching customer support. As businesses seek reliable payment solutions, Shopify Payments continues to be a contender worth exploring for those aiming to enhance their online and in-person transactions.
- Transaction Speed : Next-day funding
- Customer Experience : Poor
- Money-Back Guarantee : True
- Gift Cards : Available
- Real-Time Reports : Available
- Transparent Pricing : Unavailable
- Pricing Model : Interchange plus
- Trustpilot Score : 2.5
- BBB Rating : B-
- Transaction Speed : 48 hours
- Customer Experience : Fair
- Money-Back Guarantee : False
- Gift Cards : Available
- Real-Time Reports : Available
- Transparent Pricing : Unavailable
- Pricing Model : Subscription pricing and interchange plus
- Trustpilot Score : 1.6 out of 5
- BBB Rating : A+
- Versatile industry coverage
- Mobile app
- Round-the-clock support
- Integrated payment gateway
- International payment acceptance
- Shop pay installments
- Chargeback assistance:
- Reporting & analytics:
- Billing & Invoicing
- Electronic Receipts
- Free Hardware
- Mobile Card Reader
- Multiple Payment Gateways
- Recurring Payments & Billing
- Reporting & Analytics
- Virtual Terminal
- Billing & Invoicing
- Electronic Receipts
- Free Hardware
- Mobile Card Reader
- Multiple Payment Gateways
- Recurring Payments & Billing
- Reporting & Analytics
- Virtual Terminal
- EMV Compliant
- Payment Fraud Protection
- PCI Compliance
- EMV Compliant
- Payment Fraud Protection
- PCI Compliance
- Annual Subscription
- Free Trial
- Freemium
- Monthly Subscription
- One-Time License
- Annual Subscription—Undisclosed
- Free Trial
- Freemium
- Monthly Subscription
- One-Time License—Undisclosed
- Processing Services
- Accounting Software
- POS
- Productivity Software
- Processing Services
- Accounting Software
- POS
- Productivity Software
- ACH Processing
- Cash Transactions
- Credit Card Terminals
- Electronic Signature
- In-Person Payments
- Mobile Payments
- NFC Payments
- Online Payment Procesing
- ACH Processing
- Cash Transactions—Undisclosed
- Credit Card Terminals
- Electronic Signature
- In-Person Payments
- Mobile Payments
- NFC Payments
- Online Payment Procesing
- Demos
- FAQs
- Help Guides
- Live Chat
- Mobile Application
- Phone
- Tickets—Undisclosed
- Demos
- FAQs
- Help Guides
- Live Chat
- Mobile Application
- Phone
- Tickets—Undisclosed
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