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Credit Card Processing Solutions

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Heartland Merchant Services vs Payment Depot

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Pros
  • No hardware required
  • Versatile industry coverage
  • Serves all business sizes
  • Round-the-clock support
  • Diverse payment methods
  • Mobile app
  • One-stop-shop solution
Pros
  • Simplified monthly membership model
  • No setup or application fees
  • No cancelation fees
  • Excellent 24/7 customer support
  • 90-day money-back guarantee
Cons
  • Lack of CCP price transparency
  • Contractual obligations
  • Charges on disputes
Cons
  • Do not support high-risk businesses
  • No longer offers free hardware
  • No proprietary mobile app
  • Only available in the US
Summary

Heartland Payment Systems is a trusted player in the realm of payment solutions. Founded in 1997 with a mission to bolster small businesses worldwide. From their headquarters in Princeton, New Jersey, Heartland extends bespoke merchant accounts and state-of-the-art payment processing terminals, seamlessly integrating Point of Sale (POS), payroll, and credit card processing functionalities. Committed to ensuring client satisfaction, Heartland provides round-the-clock support and accommodates a diverse array of payment methods, including digital wallets and ACH payments. The company's unwavering dedication to excellence has garnered significant acclaim, including the receipt of five prestigious Stevie Awards for Sales and Customer Service. While Heartland prides themselves on their advantages, such as the absence of hardware requirements, extensive industry coverage, and user-friendly mobile application, potential drawbacks, like a lack of price transparency and contractual obligations, underscore the importance of careful consideration. Nevertheless, Heartland remains the discerning choice for businesses seeking comprehensive payment solutions and unwavering support in their financial endeavors.
 

Summary

Payment Depot is a credit card processor, founded in 2013 and based in Orange, CA, that is owned by fellow processing company Stax. They are BBB-accredited and have a 3.9/5 score on Trustpilot. Payment Depot built a reputation for providing reliable services to their clients across the United States, allowing them to securely accept payments from customers worldwide. They serve many industries, such as retail, restaurants, healthcare, services, B2B, and more. Payment Depot offers various features designed to make it easier for businesses to accept payments and manage their finances, including access to multiple payment processing networks, secure online payments, fraud protection systems, and a host of other business solutions tailored to small and large enterprises. Payment Depot doesn't require long-term contracts, and they have no startup or cancellation fees. Their funding is provided within 24 to 48 hours, and they offer 24/7 customer service via phone, chat, and email. Payment Depot offers a membership-based pricing model, which allows businesses to access wholesale interchange rates with no markups and minimal added fees. Their plans start at $79 a month but require clients to submit for a quote based on their requirements.  

Quick Stats
  • Transaction Speed : Next-day funding
  • Customer Experience : Poor
  • Money-Back Guarantee : True
  • Gift Cards : Available
  • Real-Time Reports : Available
  • Transparent Pricing : Unavailable
  • Pricing Model : Interchange plus
  • Trustpilot Score : 2.5
  • BBB Rating : B-
Quick Stats
  • Transaction Speed : 24 Hours
  • Customer Experience : "True"
  • Money-Back Guarantee : "True"
  • Real-Time Reports : Unavailable
  • Transparent Pricing : Available
  • Pricing Model : Fixed monthly fee with wholesale interchange rates
  • Trustpilot Score : 3.8 out of 5
  • BBB Rating : B+
Selling Points
  • Versatile industry coverage
  • Mobile app
  • Round-the-clock support
Selling Points
  • Interchange + 0% per transaction
  • Business owners report average monthly savings of $400+
  • Committed to simple and clear credit card processing
  • Seamlessly accept every payment type
  • No setup or application fees
  • Month to month agreements
System Features
  • Billing & Invoicing
  • Electronic Receipts
  • Free Hardware
  • Mobile Card Reader
  • Multiple Payment Gateways
  • Recurring Payments & Billing
  • Reporting & Analytics
  • Virtual Terminal
System Features
  • Billing & Invoicing
  • Electronic Receipts
  • Free Hardware
  • Mobile Card Reader
  • Multiple Payment Gateways
  • Recurring Payments & Billing
  • Reporting & Analytics
  • Virtual Terminal
Data Security
  • EMV Compliant
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • Payment Fraud Protection
  • PCI Compliance
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • One-Time License
Pricing Options
  • Annual Subscription
  • Free Trial
  • Undisclosed
    Freemium
  • Monthly Subscription
  • Undisclosed
    One-Time License
Third-Party Integrations
  • Processing Services
  • Accounting Software
  • POS
  • Productivity Software
Third-Party Integrations
  • Processing Services
  • Accounting Software
  • POS
  • Undisclosed
    Productivity Software
Operating System Compatabilities
  • Android
  • Cloud-Based
  • Mac
  • On-Site Installation
  • Windows
Operating System Compatabilities
  • Android
  • Cloud-Based
  • Mac
  • Undisclosed
    On-Site Installation
  • Windows
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Credit Card Terminals
  • Electronic Signature
  • In-Person Payments
  • Mobile Payments
  • NFC Payments
  • Online Payment Procesing
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Credit Card Terminals
  • Electronic Signature
  • In-Person Payments
  • Mobile Payments
  • NFC Payments
  • Online Payment Procesing
Customer Support
  • Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Undisclosed
    Tickets
Customer Support
  • Undisclosed
    Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Tickets

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