Global Payments (BuyerZone) vs Heartland Merchant Services

Global Payments Inc. is a publicly traded payment technology company (NYSE: GPN) founded in 1996 and headquartered in Atlanta, Georgia. As a Fortune 500 and S&P 500 company, they operate one of the world's largest payment processing networks, serving over 5 million merchant locations across 100-plus countries and processing more than 76 billion transactions annually. Their services include in-person POS systems through the Genius platform, eCommerce and virtual terminal gateways, mobile payments, integrated software solutions via their OpenEdge division, and tools for reporting, analytics, payroll, and fraud management. The company has grown substantially through acquisitions, including Heartland Payment Systems (2016), TSYS (2019), and Worldpay (2026). They hold an A+ BBB rating and have been accredited since 2021, though BBB customer reviews average 1.02 out of 5. Trustpilot scores vary significantly by region. Pricing is quote-based and not publicly disclosed, and standard contracts run for 3 years with early termination fees up to $500.

Heartland Payment Systems is a trusted player in the realm of payment solutions. Founded in 1997 with a mission to bolster small businesses worldwide. From their headquarters in Princeton, New Jersey, Heartland extends bespoke merchant accounts and state-of-the-art payment processing terminals, seamlessly integrating Point of Sale (POS), payroll, and credit card processing functionalities. Committed to ensuring client satisfaction, Heartland provides round-the-clock support and accommodates a diverse array of payment methods, including digital wallets and ACH payments. The company's unwavering dedication to excellence has garnered significant acclaim, including the receipt of five prestigious Stevie Awards for Sales and Customer Service. While Heartland prides themselves on their advantages, such as the absence of hardware requirements, extensive industry coverage, and user-friendly mobile application, potential drawbacks, like a lack of price transparency and contractual obligations, underscore the importance of careful consideration. Nevertheless, Heartland remains the discerning choice for businesses seeking comprehensive payment solutions and unwavering support in their financial endeavors.