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Flagship Merchant Services vs Square

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Pros
  • A wide range of services available
  • Month-to-month contracts without cancellation fees
  • Processes payments from all major credit cards and digital wallets
Pros
  • Many hardware options
  • Free introductory option
  • Transparent pricing
  • Free proprietary mobile app
  • One-stop shop for payments, payroll, and marketing solutions
  • Free 30-day trial for Plus plans
  • Extensive third-party software integrations
Cons
  • Lack of plan or price transparency
  • Hidden charges
  • Poor communication
Cons
  • Doesn't support high-risk businesses
  • Reports of frozen funds
  • May not suit high transaction volumes
Summary

Flagship Merchant Services prides itself as the leading transaction processing company in the industry. Flagship Merchant Services was established in 2001. With over 22 years of experience in the credit card processing and money-transferring industry in the United States, this California-based credit card processor has a declared interest in supporting small and medium-sized enterprises. The company offers various mobile, virtual, and on-premise credit card processing solutions. The company advertises retail and restaurant industries as brick-and-mortar companies highly suited to their processing solutions. However, they also offer support to virtual and e-commerce terminal solutions. The company does not provide PCI compliance consultation but provides PCI compliance information. Flagship Merchant Services markets its products through the payment gateway that helps simplify PCI compliance. Flagship Merchant Services benefits small to medium-sized businesses. The company promises these businesses economic programs that allow for the successful transition to accepting credit cards. The company also prides itself on the highest approval rates for applicants by understanding the uniqueness of all businesses in its platform.

Summary

Square is a leading financial services and digital payments company owned by Block Inc, which is a financial services and technologies company that also deals in blockchain. Square was founded in 2009 by Jack Dorsey and Jim McKelvey and has become a common way for businesses to accept credit card payments and use phones or tablets as payment registers for a point-of-sale system. They cater to all business types and sizes and offer their clients a comprehensive list of tool integrations and hardware. Square offers a range of transaction-processing options and supports invoicing, recurring payments, and international credit card payments. They have a great reputation among clients for their responsive customer support and the flexibility they offer to clients with their many tools and software and have a 4.3/5 on Trustpilot. There are many things to consider when it comes to costs with Square, but their website lists pricing and processing fees clearly. They offer three plan tiers, including a free one where they only charge processing fees for accepted payments. 

Quick Stats
  • Transaction Speed : Undisclosed
  • Customer Experience : Poor
  • Money-Back Guarantee : True
  • Gift Cards : Available
  • Real-Time Reports : Available
  • Transparent Pricing : Unavailable
  • Pricing Model : Interchange plus, tiered pricing
  • Trustpilot Score : 2 out of 5
  • BBB Rating : A+
Quick Stats
  • Transaction Speed : 1-2 days (same-day available at an added fee)
  • Customer Experience : "True"
  • Money-Back Guarantee : True
  • Gift Cards : Available
  • Real-Time Reports : Available
  • Transparent Pricing : Available
  • Pricing Model : Fixed monthly fee, Interchange plus
  • Trustpilot Score : 4.3 out of 5
  • BBB Rating : A+
Selling Points
  • Business-reporting tool with every account
  • Free credit card terminal option
  • One-day account setup
Selling Points
  • Free features such as payment gateway and PCI compliance
  • Competitive flat-rate transaction fees
  • Jam-packed mobile app for both Android and Apple devices
System Features
  • Billing & Invoicing
  • Electronic Receipts
  • Free Hardware
  • Mobile Card Reader
  • Multiple Payment Gateways
  • Recurring Payments & Billing
  • Reporting & Analytics
  • Virtual Terminal
System Features
  • Billing & Invoicing
  • Electronic Receipts
  • Free Hardware
  • Mobile Card Reader
  • Multiple Payment Gateways
  • Recurring Payments & Billing
  • Reporting & Analytics
  • Virtual Terminal
Data Security
  • EMV Compliant
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • Payment Fraud Protection
  • PCI Compliance
Pricing Options
  • Annual Subscription
  • Undisclosed
    Free Trial
  • Undisclosed
    Freemium
  • Monthly Subscription
  • One-Time License
Pricing Options
  • Undisclosed
    Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • Undisclosed
    One-Time License
Third-Party Integrations
  • Processing Services
  • Accounting Software
  • POS
  • Productivity Software
Third-Party Integrations
  • Processing Services
  • Accounting Software
  • POS
  • Productivity Software
Operating System Compatabilities
  • Android
  • Cloud-Based
  • Mac
  • On-Site Installation
  • Windows
Operating System Compatabilities
  • Android
  • Cloud-Based
  • Mac
  • On-Site Installation
  • Windows
Supported Payment Options
  • Undisclosed
    ACH Processing
  • Cash Transactions
  • Credit Card Terminals
  • Undisclosed
    Electronic Signature
  • In-Person Payments
  • Mobile Payments
  • NFC Payments
  • Online Payment Procesing
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Credit Card Terminals
  • Electronic Signature
  • In-Person Payments
  • Mobile Payments
  • NFC Payments
  • Online Payment Procesing
Customer Support
  • Undisclosed
    Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Tickets
Customer Support
  • Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Tickets

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