Fiserv vs Heartland Merchant Services

Founded in 1984, Fiserv stands as a global driving force in financial services technology, catering to businesses seeking innovative payment solutions. Headquartered in Wisconsin, Fiserv's centralized platform offers extensive services, including POS systems, billing, payments, and merchants. With a commitment to flexibility, Fiserv facilitates seamless transactions, supporting various payment methods like credit cards, contactless, and ACH transactions, along with international payment capabilities. The company's strategic acquisition of First Data and Clover in 2019 solidified their position at the forefront of credit card processing, introducing advanced technology and heightened functionality. Fiserv prioritizes security by adhering to PCI standards, FraudNet for automated transaction monitoring, and tokenization for data protection. Despite the challenges posed by user reviews, Fiserv's positive aspects shine through in their global reach, omnichannel virtual terminal efficiency, and enhanced merchant portals for analytics. Fiserv empowers businesses of all sizes, from small enterprises to financial institutions, and provides an accessible resource center for inquiries. As a trusted industry leader, Fiserv leaves businesses intrigued by their commitment to innovation, security, and seamless payment experiences, encouraging further exploration into the depth of their offerings.

Heartland Payment Systems is a trusted player in the realm of payment solutions. Founded in 1997 with a mission to bolster small businesses worldwide. From their headquarters in Princeton, New Jersey, Heartland extends bespoke merchant accounts and state-of-the-art payment processing terminals, seamlessly integrating Point of Sale (POS), payroll, and credit card processing functionalities. Committed to ensuring client satisfaction, Heartland provides round-the-clock support and accommodates a diverse array of payment methods, including digital wallets and ACH payments. The company's unwavering dedication to excellence has garnered significant acclaim, including the receipt of five prestigious Stevie Awards for Sales and Customer Service. While Heartland prides themselves on their advantages, such as the absence of hardware requirements, extensive industry coverage, and user-friendly mobile application, potential drawbacks, like a lack of price transparency and contractual obligations, underscore the importance of careful consideration. Nevertheless, Heartland remains the discerning choice for businesses seeking comprehensive payment solutions and unwavering support in their financial endeavors.