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Credit Card Processing Solutions

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Elavon vs Stax

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Pros
  • 24/7/365 technical support
  • Easy-to-navigate software compatibilities
Pros
  • Large variety of payment methods
  • Allows surcharging
  • Month-to-month payments
  • Excellent 24/7 customer support via phone, email, and tickets
  • Comprehensive third-party integrations
  • Specialized solutions for SaaS and large companies
Cons
  • Lack of price and plan transparency
  • Funds may be held indefinitely
Cons
  • Higher fixed monthly costs
  • Reports of frozen funds
  • Prices not listed for larger companies
  • Many options come at an added price
Summary

Elavon is a financial services company based in Atlanta, Georgia, and a subsidiary of U.S. Bank. Their focus is on providing merchant services to businesses of all sizes, with industry-specific payment processing options and advanced management features. They offer high industry security standards and serve over 2 million customers in 32 countries, processing a combined $6.5 billion in credit card transactions annually across various industries. Elavon is designed to scale with your business, adjusting their services as your company grows. The company has won awards like the 2023 TSG Real Transaction Metrics Awards and 2022 Best Mobile Payment Solution at the CNP Expo, reinforcing its position. They receive mixed reviews and complaints but respond promptly and satisfactorily.

Summary

Stax is a credit card processing company that markets solutions to small to medium-sized businesses (SMBs) as well as large businesses. They enable businesses to accept credit and debit cards by providing membership-based wholesale pricing. The company offers credit card processing services to brick-and-mortar businesses and online merchants and services available for high-risk businesses. They offer two pricing plans, including an interchange fixed plus rate and a zero-cost processing option. Stax is known for their proficiency in working with high-revenue enterprises, and they provide high-volume enterprises with a dedicated account manager. Additionally, the organization provides internal IT support, which makes life easier for business owners when technical difficulties occur as a result of a company's expansion. Stax offers a selection of hardware and point-of-sale (POS) system options in addition to a wide range of no-cost integrations. Along with other capabilities, including the capacity to store card data, sales tracking, and brand personalization for invoices, receipts, and websites, they also provide 24/7 customer support, same-day deposit possibilities, and PCI compliance components. Stax requires a flat-rate monthly subscription of $99 to $199, to which clients may be charged for optional add-on services like ACH processing and digital gift cards.

Quick Stats
  • Transaction Speed : 1 business day (unless the charge requires additional verification)
  • Customer Experience : Fair
  • Money-Back Guarantee : True
  • Gift Cards : Available
  • Real-Time Reports : Available
  • Transparent Pricing : Unavailable
  • Pricing Model : Undisclosed
  • Trustpilot Score : 1.3 out of 5
  • BBB Rating : A+
Quick Stats
  • Transaction Speed : 24 hours
  • Customer Experience : Good
  • Money-Back Guarantee : True
  • Gift Cards : Available
  • Real-Time Reports : Available
  • Transparent Pricing : Available
  • Pricing Model : Fixed monthly fee, Surcharging
  • Trustpilot Score : 4.1 out of 5
  • BBB Rating : A+
Selling Points
  • High security and fraud protection measures
  • A variety of payment methods provided
Selling Points
  • Robust security with the latest encryption and tokenization technology
  • Customized solutions to meet the unique needs of each business
  • Comprehensive reporting and detailed analytics to help businesses grow
  • Responsive customer support, available 24/7
  • Advanced features like recurring billing, invoicing, and mobile payments
System Features
  • Billing & Invoicing
  • Electronic Receipts
  • Undisclosed
    Free Hardware
  • Mobile Card Reader
  • Multiple Payment Gateways
  • Recurring Payments & Billing
  • Reporting & Analytics
  • Virtual Terminal
System Features
  • Billing & Invoicing
  • Electronic Receipts
  • Free Hardware
  • Mobile Card Reader
  • Multiple Payment Gateways
  • Recurring Payments & Billing
  • Reporting & Analytics
  • Virtual Terminal
Data Security
  • EMV Compliant
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • Payment Fraud Protection
  • PCI Compliance
Pricing Options
  • Undisclosed
    Annual Subscription
  • Undisclosed
    Free Trial
  • Undisclosed
    Freemium
  • Undisclosed
    Monthly Subscription
  • Undisclosed
    One-Time License
Pricing Options
  • Undisclosed
    Annual Subscription
  • Free Trial
  • Undisclosed
    Freemium
  • Monthly Subscription
  • Undisclosed
    One-Time License
Third-Party Integrations
  • Processing Services
  • Accounting Software
  • POS
  • Productivity Software
Third-Party Integrations
  • Processing Services
  • Accounting Software
  • POS
  • Undisclosed
    Productivity Software
Operating System Compatabilities
  • Android
  • Cloud-Based
  • Mac
  • On-Site Installation
  • Windows
Operating System Compatabilities
  • Android
  • Cloud-Based
  • Mac
  • On-Site Installation
  • Windows
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Credit Card Terminals
  • Electronic Signature
  • In-Person Payments
  • Mobile Payments
  • NFC Payments
  • Online Payment Procesing
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Credit Card Terminals
  • Electronic Signature
  • In-Person Payments
  • Mobile Payments
  • NFC Payments
  • Online Payment Procesing
Customer Support
  • Undisclosed
    Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Tickets
Customer Support
  • Undisclosed
    Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Tickets

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