Elavon vs Payline Data

Elavon is a financial services company based in Atlanta, Georgia, and a subsidiary of U.S. Bank. Their focus is on providing merchant services to businesses of all sizes, with industry-specific payment processing options and advanced management features. They offer high industry security standards and serve over 2 million customers in 32 countries, processing a combined $6.5 billion in credit card transactions annually across various industries. Elavon is designed to scale with your business, adjusting their services as your company grows. The company has won awards like the 2023 TSG Real Transaction Metrics Awards and 2022 Best Mobile Payment Solution at the CNP Expo, reinforcing its position. They receive mixed reviews and complaints but respond promptly and satisfactorily.

Payline Data, established in 2009 and currently headquartered in Chicago, Illinois, is an all-encompassing payment solutions provider. Payline Data, which Pineapple Payments acquired, specializes in providing services to a variety of businesses, including omnichannel companies, non-profits, and healthcare facilities. Notably, the company excels in accommodating high-risk businesses, offering versatile payment processing solutions for online and in-person transactions. Payline Data's seamless integration into websites is a standout feature, ensuring smooth online transactions and showcasing adaptability to various industry needs. With a commitment to transparency in pricing, the company provides a clear understanding of costs upfront. Dedicated account managers, PCI compliance, and responsive customer support underscore Payline Data's emphasis on client satisfaction. Additionally, they provide multiple methods to safeguard customer data, including EMV compliance, fraud prevention, AVS, CVV verification, and Hosted iFrames for tokenization. While the Better Business Bureau (BBB) accreditation is absent, Payline Data has earned a positive 4.6 out of 5 rating on G2, indicating overall customer satisfaction. Positive experiences highlight the platform's ease of use, responsive customer service, and efficient gateway functionality. However, concerns about potential overcharging and the need for clearer explanations regarding their pricing structure have been raised.