Elavon vs Heartland Merchant Services

Elavon is a financial services company based in Atlanta, Georgia, and a subsidiary of U.S. Bank. Their focus is on providing merchant services to businesses of all sizes, with industry-specific payment processing options and advanced management features. They offer high industry security standards and serve over 2 million customers in 32 countries, processing a combined $6.5 billion in credit card transactions annually across various industries. Elavon is designed to scale with your business, adjusting their services as your company grows. The company has won awards like the 2023 TSG Real Transaction Metrics Awards and 2022 Best Mobile Payment Solution at the CNP Expo, reinforcing its position. They receive mixed reviews and complaints but respond promptly and satisfactorily.

Heartland Payment Systems is a trusted player in the realm of payment solutions. Founded in 1997 with a mission to bolster small businesses worldwide. From their headquarters in Princeton, New Jersey, Heartland extends bespoke merchant accounts and state-of-the-art payment processing terminals, seamlessly integrating Point of Sale (POS), payroll, and credit card processing functionalities. Committed to ensuring client satisfaction, Heartland provides round-the-clock support and accommodates a diverse array of payment methods, including digital wallets and ACH payments. The company's unwavering dedication to excellence has garnered significant acclaim, including the receipt of five prestigious Stevie Awards for Sales and Customer Service. While Heartland prides themselves on their advantages, such as the absence of hardware requirements, extensive industry coverage, and user-friendly mobile application, potential drawbacks, like a lack of price transparency and contractual obligations, underscore the importance of careful consideration. Nevertheless, Heartland remains the discerning choice for businesses seeking comprehensive payment solutions and unwavering support in their financial endeavors.