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Credit Card Processing Solutions

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Elavon vs Flagship Merchant Services

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Pros
  • 24/7/365 technical support
  • Easy-to-navigate software compatibilities
Pros
  • A wide range of services available
  • Month-to-month contracts without cancellation fees
  • Processes payments from all major credit cards and digital wallets
Cons
  • Lack of price and plan transparency
  • Funds may be held indefinitely
Cons
  • Lack of plan or price transparency
  • Hidden charges
  • Poor communication
Summary

Elavon is a financial services company based in Atlanta, Georgia, and a subsidiary of U.S. Bank. Their focus is on providing merchant services to businesses of all sizes, with industry-specific payment processing options and advanced management features. They offer high industry security standards and serve over 2 million customers in 32 countries, processing a combined $6.5 billion in credit card transactions annually across various industries. Elavon is designed to scale with your business, adjusting their services as your company grows. The company has won awards like the 2023 TSG Real Transaction Metrics Awards and 2022 Best Mobile Payment Solution at the CNP Expo, reinforcing its position. They receive mixed reviews and complaints but respond promptly and satisfactorily.

Summary

Flagship Merchant Services prides itself as the leading transaction processing company in the industry. Flagship Merchant Services was established in 2001. With over 22 years of experience in the credit card processing and money-transferring industry in the United States, this California-based credit card processor has a declared interest in supporting small and medium-sized enterprises. The company offers various mobile, virtual, and on-premise credit card processing solutions. The company advertises retail and restaurant industries as brick-and-mortar companies highly suited to their processing solutions. However, they also offer support to virtual and e-commerce terminal solutions. The company does not provide PCI compliance consultation but provides PCI compliance information. Flagship Merchant Services markets its products through the payment gateway that helps simplify PCI compliance. Flagship Merchant Services benefits small to medium-sized businesses. The company promises these businesses economic programs that allow for the successful transition to accepting credit cards. The company also prides itself on the highest approval rates for applicants by understanding the uniqueness of all businesses in its platform.

Quick Stats
  • Transaction Speed : 1 business day (unless the charge requires additional verification)
  • Customer Experience : Fair
  • Money-Back Guarantee : True
  • Gift Cards : Available
  • Real-Time Reports : Available
  • Transparent Pricing : Unavailable
  • Pricing Model : Undisclosed
  • Trustpilot Score : 1.3 out of 5
  • BBB Rating : A+
Quick Stats
  • Transaction Speed : Undisclosed
  • Customer Experience : Poor
  • Money-Back Guarantee : True
  • Gift Cards : Available
  • Real-Time Reports : Available
  • Transparent Pricing : Unavailable
  • Pricing Model : Interchange plus, tiered pricing
  • Trustpilot Score : 2 out of 5
  • BBB Rating : A+
Selling Points
  • High security and fraud protection measures
  • A variety of payment methods provided
Selling Points
  • Business-reporting tool with every account
  • Free credit card terminal option
  • One-day account setup
System Features
  • Billing & Invoicing
  • Electronic Receipts
  • Undisclosed
    Free Hardware
  • Mobile Card Reader
  • Multiple Payment Gateways
  • Recurring Payments & Billing
  • Reporting & Analytics
  • Virtual Terminal
System Features
  • Billing & Invoicing
  • Electronic Receipts
  • Free Hardware
  • Mobile Card Reader
  • Multiple Payment Gateways
  • Recurring Payments & Billing
  • Reporting & Analytics
  • Virtual Terminal
Data Security
  • EMV Compliant
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • Payment Fraud Protection
  • PCI Compliance
Pricing Options
  • Undisclosed
    Annual Subscription
  • Undisclosed
    Free Trial
  • Undisclosed
    Freemium
  • Undisclosed
    Monthly Subscription
  • Undisclosed
    One-Time License
Pricing Options
  • Annual Subscription
  • Undisclosed
    Free Trial
  • Undisclosed
    Freemium
  • Monthly Subscription
  • One-Time License
Third-Party Integrations
  • Processing Services
  • Accounting Software
  • POS
  • Productivity Software
Third-Party Integrations
  • Processing Services
  • Accounting Software
  • POS
  • Productivity Software
Operating System Compatabilities
  • Android
  • Cloud-Based
  • Mac
  • On-Site Installation
  • Windows
Operating System Compatabilities
  • Android
  • Cloud-Based
  • Mac
  • On-Site Installation
  • Windows
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Credit Card Terminals
  • Electronic Signature
  • In-Person Payments
  • Mobile Payments
  • NFC Payments
  • Online Payment Procesing
Supported Payment Options
  • Undisclosed
    ACH Processing
  • Cash Transactions
  • Credit Card Terminals
  • Undisclosed
    Electronic Signature
  • In-Person Payments
  • Mobile Payments
  • NFC Payments
  • Online Payment Procesing
Customer Support
  • Undisclosed
    Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Tickets
Customer Support
  • Undisclosed
    Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Tickets

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