East Commerce Solutions vs National Processing

East Commerce Solutions (ECS), established in 1994, is a credit card processing company based in East Providence, Rhode Island. Tailoring services for businesses of all sizes, ECS offers a diverse range of features. These include 24/7 customer support, innovative programs like the Intelligent Rate Program, and proprietary POS systems focusing on personalized service. Consistently ranking among the top 1% of MSP/ISOs in the U.S., ECS has garnered positive feedback for its streamlined setup processes and excellent support. Despite some reported concerns about customer service quality and transparency, ECS remains a prominent choice in the credit card processing realm, emphasizing accessibility, efficiency, and tailored solutions for businesses navigating digital transactions. The strategic acquisition by Payroc in 2022 adds to ECS's industry significance, marking its commitment to evolving with the dynamic needs of the market.

National Processing is a merchant service provider founded in 2006 and based in Orem, UT. They offer credit card processing services to thousands of businesses of all sizes within the industries of retail, restaurants, enterprises, service, eCommerce, and health and wellness. They also cater to businesses deemed "high-risk" for various reasons, although at higher costs. National Processing offers a variety of payment processing solutions, including credit card processing, ACH processing, and online transactions. They offer many hardware options, including free terminal placement, free mobile readers, and free pin pads, as well as software options like a robust POS system, reliable credit card processing, and a trustworthy merchant account. Thanks to National Processing's proprietary processing gateway for online transactions, businesses can link their shopping cart with a POS system or virtual terminal. National Processing is accredited by the BBB, has an A+ rating on their website’s profile, and has a generally positive reputation among clients. Their pricing model is interchange-plus, and National Processing does share some processing rates and specific plans geared to certain industries, like retail or restaurants, on their website. Nonetheless, prospective clients are encouraged to fill out a form to be contacted in order to ask more questions and learn more about their services and pricing structure before making a final decision.