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Credit Card Processing Solutions

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East Commerce Solutions vs Merchant One

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Pros
  • Customer gift card
  • Remote deposit capture
  • Integration
  • 24/7 customer support
  • Streamlined deposits
  • Diverse payment methods
Pros
  • Detailed reporting
  • Gift cards
  • Credit and ACH payment
  • Integrations
  • 24/7 customer support
  • Fast turnaround
  • Real-time transaction monitoring
Cons
  • Poor customer support
  • Lack of transparency
  • May not support multi-currency transactions
Cons
  • Long-term contract
  • Early termination complications
  • Hidden fees
Summary

East Commerce Solutions (ECS), established in 1994, is a credit card processing company based in East Providence, Rhode Island. Tailoring services for businesses of all sizes, ECS offers a diverse range of features. These include 24/7 customer support, innovative programs like the Intelligent Rate Program, and proprietary POS systems focusing on personalized service. Consistently ranking among the top 1% of MSP/ISOs in the U.S., ECS has garnered positive feedback for its streamlined setup processes and excellent support. Despite some reported concerns about customer service quality and transparency, ECS remains a prominent choice in the credit card processing realm, emphasizing accessibility, efficiency, and tailored solutions for businesses navigating digital transactions. The strategic acquisition by Payroc in 2022 adds to ECS's industry significance, marking its commitment to evolving with the dynamic needs of the market.

Summary

East Commerce Solutions (ECS), established in 1994, is a credit card processing company based in East Providence, Rhode Island. Tailoring services for businesses of all sizes, ECS offers a diverse range of features. These include 24/7 customer support, innovative programs like the Intelligent Rate Program, and proprietary POS systems focusing on personalized service. Consistently ranking among the top 1% of MSP/ISOs in the U.S., ECS has garnered positive feedback for its streamlined setup processes and excellent support. Despite some reported concerns about customer service quality and transparency, ECS remains a prominent choice in the credit card processing realm, emphasizing accessibility, efficiency, and tailored solutions for businesses navigating digital transactions. The strategic acquisition by Payroc in 2022 adds to ECS's industry significance, marking its commitment to evolving with the dynamic needs of the market.

Quick Stats
  • Transaction Speed : Unknown
  • Customer Experience : Fair
  • Money-Back Guarantee : False
  • Gift Cards : True
  • Real-Time Reports : True
  • Transparent Pricing : False
  • Pricing Model : Undisclosed
  • BBB Rating : A+
Quick Stats
  • Transaction Speed : 24 to 48 hours
  • Customer Experience : Good
  • Gift Cards : Available
  • Real-Time Reports : Available
  • Trustpilot Score : 4.9 out of 5
  • BBB Rating : A+
Selling Points
  • No setup, application, or reprogramming fees
  • Chargeback & retrieval services
  • On-site training for hardware and software
  • Intelligent rate program
  • Proprietary POS
Selling Points
  • Mobile app
  • Free systems and equipment
  • No application fee or setup fees
System Features
  • Undisclosed
    Billing & Invoicing
  • Electronic Receipts
  • Undisclosed
    Free Hardware
  • Mobile Card Reader
  • Multiple Payment Gateways
  • Undisclosed
    Recurring Payments & Billing
  • Reporting & Analytics
  • Undisclosed
    Virtual Terminal
System Features
  • Billing & Invoicing
  • Electronic Receipts
  • Free Hardware
  • Mobile Card Reader
  • Multiple Payment Gateways
  • Recurring Payments & Billing
  • Reporting & Analytics
  • Virtual Terminal
Data Security
  • EMV Compliant
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • Payment Fraud Protection
  • PCI Compliance
Pricing Options
  • Undisclosed
    Annual Subscription
  • Free Trial
  • Freemium
  • Undisclosed
    Monthly Subscription
  • Undisclosed
    One-Time License
Pricing Options
  • Undisclosed
    Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • One-Time License
Third-Party Integrations
  • Processing Services
  • Undisclosed
    Accounting Software
  • POS
  • Undisclosed
    Productivity Software
Third-Party Integrations
  • Processing Services
  • Accounting Software
  • POS
  • Undisclosed
    Productivity Software
Operating System Compatabilities
  • Android
  • Undisclosed
    Cloud-Based
  • Mac
  • On-Site Installation
  • Windows
Operating System Compatabilities
  • Android
  • Cloud-Based
  • Mac
  • On-Site Installation
  • Windows
Supported Payment Options
  • Undisclosed
    ACH Processing
  • Cash Transactions
  • Credit Card Terminals
  • Undisclosed
    Electronic Signature
  • In-Person Payments
  • Mobile Payments
  • NFC Payments
  • Online Payment Procesing
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Credit Card Terminals
  • Electronic Signature
  • In-Person Payments
  • Mobile Payments
  • NFC Payments
  • Online Payment Procesing
Customer Support
  • Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Undisclosed
    Tickets
Customer Support
  • Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Tickets

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