East Commerce Solutions vs Intuit Quickbooks Payments

East Commerce Solutions (ECS), established in 1994, is a credit card processing company based in East Providence, Rhode Island. Tailoring services for businesses of all sizes, ECS offers a diverse range of features. These include 24/7 customer support, innovative programs like the Intelligent Rate Program, and proprietary POS systems focusing on personalized service. Consistently ranking among the top 1% of MSP/ISOs in the U.S., ECS has garnered positive feedback for its streamlined setup processes and excellent support. Despite some reported concerns about customer service quality and transparency, ECS remains a prominent choice in the credit card processing realm, emphasizing accessibility, efficiency, and tailored solutions for businesses navigating digital transactions. The strategic acquisition by Payroc in 2022 adds to ECS's industry significance, marking its commitment to evolving with the dynamic needs of the market.

Intuit, a trailblazer in the industry established in 1983, introduced Quickbooks as a payment processing solution that epitomizes financial innovation. Renowned for pioneering business solutions, Intuit made it possible to integrate Quickbooks payments with various other products to streamline business operations through credit card processing. This comprehensive service facilitates diverse payment methods, including major credit cards, ACH payments, and digital wallets like Apple Pay and Google Pay. They also partnered with Shopify for a full inclusive migration with their POS systems for in-person transactions. They provide a holistic business approach through their integration capabilities with over 750 popular third-party business applications. Merchants can opt for instant deposits with a 1.75% additional fee for various payment types or enjoy instant deposits with a QuickBooks checking account. The company's commitment to security shines through partnerships with leading PCI service providers, instilling user confidence. While users commend their services, considerations include potential drawbacks like higher processing fees and funding delays. Quickbooks Payments lack a personal BBB profile and are unified under Intuit. Although negative customer experiences exist because of delayed payments and slow customer service, QuickBooks Payments boasts a commendable G2 rating of 4.2 out of 5, highlighting user satisfaction. QuickBooks offers diverse options for sales inquiries and support, emphasizing their dedication to customer assistance.