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Credit Card Processing Solutions

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East Commerce Solutions vs Global Payments (BuyerZone)

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Pros
  • Customer gift card
  • Remote deposit capture
  • Integration
  • 24/7 customer support
  • Streamlined deposits
  • Diverse payment methods
Pros
  • Global reach spanning 100-plus countries with enterprise-scale infrastructure
  • Comprehensive, industry-specific solutions across 60-plus verticals
  • Unified Genius POS platform with deep integration capabilities via OpenEdge API
  • Strong security and compliance tools, including PCI DSS, EMV, NFC, and fraud detection
Cons
  • Poor customer support
  • Lack of transparency
  • May not support multi-currency transactions
Cons
  • No public pricing, rates, or fee disclosure
  • Three-year contracts with up to a $500 early termination fee
  • Documented pattern of undisclosed fee additions and rate increases post-sign-up
  • Inconsistent customer service quality, particularly for US-based merchants
Summary

East Commerce Solutions (ECS), established in 1994, is a credit card processing company based in East Providence, Rhode Island. Tailoring services for businesses of all sizes, ECS offers a diverse range of features. These include 24/7 customer support, innovative programs like the Intelligent Rate Program, and proprietary POS systems focusing on personalized service. Consistently ranking among the top 1% of MSP/ISOs in the U.S., ECS has garnered positive feedback for its streamlined setup processes and excellent support. Despite some reported concerns about customer service quality and transparency, ECS remains a prominent choice in the credit card processing realm, emphasizing accessibility, efficiency, and tailored solutions for businesses navigating digital transactions. The strategic acquisition by Payroc in 2022 adds to ECS's industry significance, marking its commitment to evolving with the dynamic needs of the market.

Summary

Global Payments Inc. is a publicly traded payment technology company (NYSE: GPN) founded in 1996 and headquartered in Atlanta, Georgia. As a Fortune 500 and S&P 500 company, they operate one of the world's largest payment processing networks, serving over 5 million merchant locations across 100-plus countries and processing more than 76 billion transactions annually. Their services include in-person POS systems through the Genius platform, eCommerce and virtual terminal gateways, mobile payments, integrated software solutions via their OpenEdge division, and tools for reporting, analytics, payroll, and fraud management. The company has grown substantially through acquisitions, including Heartland Payment Systems (2016), TSYS (2019), and Worldpay (2026). They hold an A+ BBB rating and have been accredited since 2021, though BBB customer reviews average 1.02 out of 5. Trustpilot scores vary significantly by region. Pricing is quote-based and not publicly disclosed, and standard contracts run for 3 years with early termination fees up to $500.

Quick Stats
  • Transaction Speed : Unknown
  • Customer Experience : Fair
  • Money-Back Guarantee : False
  • Gift Cards : True
  • Real-Time Reports : True
  • Transparent Pricing : False
  • Pricing Model : Undisclosed
  • BBB Rating : A+
Quick Stats
  • Transaction Speed : Undisclosed
  • Customer Experience : Fair
  • Gift Cards : Available
  • Real-Time Reports : Available
  • Transparent Pricing : Unavailable
  • Pricing Model : Custom/quote-based
  • Trustpilot Score : 4.6 out of 5
  • BBB Rating : A+
Selling Points
  • No setup, application, or reprogramming fees
  • Chargeback & retrieval services
  • On-site training for hardware and software
  • Intelligent rate program
  • Proprietary POS
Selling Points
  • Fortune 500 institutional credibility with NYSE listing (GPN) and S&P 500 inclusion
  • OpenEdge API-first embedded payments platform for software developers
  • Processing volume of $3.7+ trillion annually, scaling to nearly $4 trillion post-Worldpay acquisition
System Features
  • Undisclosed
    Billing & Invoicing
  • Electronic Receipts
  • Undisclosed
    Free Hardware
  • Mobile Card Reader
  • Multiple Payment Gateways
  • Undisclosed
    Recurring Payments & Billing
  • Reporting & Analytics
  • Undisclosed
    Virtual Terminal
System Features
  • Billing & Invoicing
  • Electronic Receipts
  • Undisclosed
    Free Hardware
  • Undisclosed
    Mobile Card Reader
  • Multiple Payment Gateways
  • Recurring Payments & Billing
  • Reporting & Analytics
  • Virtual Terminal
Data Security
  • EMV Compliant
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • Payment Fraud Protection
  • PCI Compliance
Pricing Options
  • Undisclosed
    Annual Subscription
  • Free Trial
  • Freemium
  • Undisclosed
    Monthly Subscription
  • Undisclosed
    One-Time License
Pricing Options
  • Undisclosed
    Annual Subscription
  • Free Trial
  • Freemium
  • Undisclosed
    Monthly Subscription
  • Undisclosed
    One-Time License
Third-Party Integrations
  • Processing Services
  • Undisclosed
    Accounting Software
  • POS
  • Undisclosed
    Productivity Software
Third-Party Integrations
  • Processing Services
  • Accounting Software
  • POS
  • Productivity Software
Operating System Compatabilities
  • Android
  • Undisclosed
    Cloud-Based
  • Mac
  • On-Site Installation
  • Windows
Operating System Compatabilities
  • Android
  • Cloud-Based
  • Mac
  • On-Site Installation
  • Windows
Supported Payment Options
  • Undisclosed
    ACH Processing
  • Cash Transactions
  • Credit Card Terminals
  • Undisclosed
    Electronic Signature
  • In-Person Payments
  • Mobile Payments
  • NFC Payments
  • Online Payment Procesing
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Credit Card Terminals
  • Undisclosed
    Electronic Signature
  • In-Person Payments
  • Mobile Payments
  • NFC Payments
  • Online Payment Procesing
Customer Support
  • Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Undisclosed
    Tickets
Customer Support
  • Undisclosed
    Demos
  • Email
  • FAQs
  • Help Guides
  • Undisclosed
    Live Chat
  • Mobile Application
  • Phone
  • Undisclosed
    Tickets

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