East Commerce Solutions vs Flagship Merchant Services

East Commerce Solutions (ECS), established in 1994, is a credit card processing company based in East Providence, Rhode Island. Tailoring services for businesses of all sizes, ECS offers a diverse range of features. These include 24/7 customer support, innovative programs like the Intelligent Rate Program, and proprietary POS systems focusing on personalized service. Consistently ranking among the top 1% of MSP/ISOs in the U.S., ECS has garnered positive feedback for its streamlined setup processes and excellent support. Despite some reported concerns about customer service quality and transparency, ECS remains a prominent choice in the credit card processing realm, emphasizing accessibility, efficiency, and tailored solutions for businesses navigating digital transactions. The strategic acquisition by Payroc in 2022 adds to ECS's industry significance, marking its commitment to evolving with the dynamic needs of the market.

Flagship Merchant Services prides itself as the leading transaction processing company in the industry. Flagship Merchant Services was established in 2001. With over 22 years of experience in the credit card processing and money-transferring industry in the United States, this California-based credit card processor has a declared interest in supporting small and medium-sized enterprises. The company offers various mobile, virtual, and on-premise credit card processing solutions. The company advertises retail and restaurant industries as brick-and-mortar companies highly suited to their processing solutions. However, they also offer support to virtual and e-commerce terminal solutions. The company does not provide PCI compliance consultation but provides PCI compliance information. Flagship Merchant Services markets its products through the payment gateway that helps simplify PCI compliance. Flagship Merchant Services benefits small to medium-sized businesses. The company promises these businesses economic programs that allow for the successful transition to accepting credit cards. The company also prides itself on the highest approval rates for applicants by understanding the uniqueness of all businesses in its platform.