trusted formDharma Merchant Services vs Elavon | Several.com
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Dharma Merchant Services vs Elavon

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Pros
  • Flexible, non-permanent cancelation options
  • 24/7 support
  • Mobile apps for transactions and insights
  • Many payment methods are accepted
  • Streamlined, reliable transactions
  • Pricing transparency
Pros
  • 24/7/365 technical support
  • Easy-to-navigate software compatibilities
Cons
  • Confusing costs & fees
  • Complex chargeback & dispute handling policies
  • Pricey hardware
  • System integration issues
  • Cancelation fees imposed
Cons
  • Lack of price and plan transparency
  • Funds may be held indefinitely
Summary

Dharma Merchant Services is a credit card processing company founded in 2007 and based in San Francisco, California. They offer their solutions to various industries, including retail, service, nonprofit, and e-commerce. They provide complete merchant services for online businesses, offering next-day funding and month-to-month agreements without annual contracts or early termination fees. Dharma supports sustainable businesses that follow environmentally friendly initiatives, such as using green energy and recycling products. They also work with women and minority-owned businesses to help build a strong community. They enjoy an excellent reputation among their customers, and have an A+ rating on the BBB.

Summary

Elavon is a financial services company based in Atlanta, Georgia, and a subsidiary of U.S. Bank. Their focus is on providing merchant services to businesses of all sizes, with industry-specific payment processing options and advanced management features. They offer high industry security standards and serve over 2 million customers in 32 countries, processing a combined $6.5 billion in credit card transactions annually across various industries. Elavon is designed to scale with your business, adjusting their services as your company grows. The company has won awards like the 2023 TSG Real Transaction Metrics Awards and 2022 Best Mobile Payment Solution at the CNP Expo, reinforcing its position. They receive mixed reviews and complaints but respond promptly and satisfactorily.

Quick Stats
  • Transaction Speed : Two days
  • Customer Experience : Excellent
  • Gift Cards : Undisclosed
  • Real-Time Reports : Available
  • Transparent Pricing : Available
  • Pricing Model : Interchange plus
  • Trustpilot Score : 4.7 out of 5
  • BBB Rating : A+
Quick Stats
  • Transaction Speed : 1 business day (unless the charge requires additional verification)
  • Customer Experience : Fair
  • Money-Back Guarantee : True
  • Gift Cards : Available
  • Real-Time Reports : Available
  • Transparent Pricing : Unavailable
  • Pricing Model : Undisclosed
  • Trustpilot Score : 1.3 out of 5
  • BBB Rating : A+
Selling Points
  • Environmentally and socially active solutions
  • Transparent costs and fees
  • Discounted costs for nonprofits
Selling Points
  • High security and fraud protection measures
  • A variety of payment methods provided
System Features
  • Billing & Invoicing
  • Electronic Receipts
  • Free Hardware
  • Mobile Card Reader
  • Multiple Payment Gateways
  • Recurring Payments & Billing
  • Reporting & Analytics
  • Virtual Terminal
System Features
  • Billing & Invoicing
  • Electronic Receipts
  • Undisclosed
    Free Hardware
  • Mobile Card Reader
  • Multiple Payment Gateways
  • Recurring Payments & Billing
  • Reporting & Analytics
  • Virtual Terminal
Data Security
  • EMV Compliant
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • Payment Fraud Protection
  • PCI Compliance
Pricing Options
  • Undisclosed
    Annual Subscription
  • Free Trial
  • Undisclosed
    Freemium
  • Monthly Subscription
  • One-Time License
Pricing Options
  • Undisclosed
    Annual Subscription
  • Undisclosed
    Free Trial
  • Undisclosed
    Freemium
  • Undisclosed
    Monthly Subscription
  • Undisclosed
    One-Time License
Third-Party Integrations
  • Processing Services
  • Accounting Software
  • POS
  • Productivity Software
Third-Party Integrations
  • Processing Services
  • Accounting Software
  • POS
  • Productivity Software
Operating System Compatabilities
  • Android
  • Cloud-Based
  • Mac
  • On-Site Installation
  • Windows
Operating System Compatabilities
  • Android
  • Cloud-Based
  • Mac
  • On-Site Installation
  • Windows
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Credit Card Terminals
  • Electronic Signature
  • In-Person Payments
  • Mobile Payments
  • NFC Payments
  • Online Payment Procesing
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Credit Card Terminals
  • Electronic Signature
  • In-Person Payments
  • Mobile Payments
  • NFC Payments
  • Online Payment Procesing
Customer Support
  • Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Tickets
Customer Support
  • Undisclosed
    Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Tickets

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