Dharma Merchant Services vs East Commerce Solutions

Dharma Merchant Services is a credit card processing company founded in 2007 and based in San Francisco, California. They offer their solutions to various industries, including retail, service, nonprofit, and e-commerce. They provide complete merchant services for online businesses, offering next-day funding and month-to-month agreements without annual contracts or early termination fees. Dharma supports sustainable businesses that follow environmentally friendly initiatives, such as using green energy and recycling products. They also work with women and minority-owned businesses to help build a strong community. They enjoy an excellent reputation among their customers, and have an A+ rating on the BBB.

East Commerce Solutions (ECS), established in 1994, is a credit card processing company based in East Providence, Rhode Island. Tailoring services for businesses of all sizes, ECS offers a diverse range of features. These include 24/7 customer support, innovative programs like the Intelligent Rate Program, and proprietary POS systems focusing on personalized service. Consistently ranking among the top 1% of MSP/ISOs in the U.S., ECS has garnered positive feedback for its streamlined setup processes and excellent support. Despite some reported concerns about customer service quality and transparency, ECS remains a prominent choice in the credit card processing realm, emphasizing accessibility, efficiency, and tailored solutions for businesses navigating digital transactions. The strategic acquisition by Payroc in 2022 adds to ECS's industry significance, marking its commitment to evolving with the dynamic needs of the market.