Chase Payment Solutions vs East Commerce Solutions

Operating under the prestigious J.P. Morgan Chase & Co., Chase Payment Solutions has a long heritage. Established in 1955 and headquartered in New York, this financial powerhouse provides companies with an extensive range of payment options. Being a major participant in the market, Chase makes it easier for companies to process credit cards. They emphasize same-day funding, worldwide reach via a partnership with Authorize.net, and state-of-the-art tools for API developers to create customized solutions. The PCI-DSS compliance, supported by the sophisticated features of the Orbital virtual terminal, demonstrates the company's dedication to security. Chase offers services to a wide range of sectors, including healthcare and retail, and offers useful information via tools like Chase Customer Information that businesses can use to enhance their sales and marketing funnel. While the BBB recognizes Chase's financial power with an A+ rating under their parent company, Trustpilot users applaud their ease of use and quick deposits. With its own G2 profile, the Orbital service garners praise for integrated solutions but faces scrutiny for occasional downtime. Chase's commitment to streamlining payment acceptance is seen in the variety of POS systems, payment gateways, and their customer-focused support channels.

East Commerce Solutions (ECS), established in 1994, is a credit card processing company based in East Providence, Rhode Island. Tailoring services for businesses of all sizes, ECS offers a diverse range of features. These include 24/7 customer support, innovative programs like the Intelligent Rate Program, and proprietary POS systems focusing on personalized service. Consistently ranking among the top 1% of MSP/ISOs in the U.S., ECS has garnered positive feedback for its streamlined setup processes and excellent support. Despite some reported concerns about customer service quality and transparency, ECS remains a prominent choice in the credit card processing realm, emphasizing accessibility, efficiency, and tailored solutions for businesses navigating digital transactions. The strategic acquisition by Payroc in 2022 adds to ECS's industry significance, marking its commitment to evolving with the dynamic needs of the market.