DLL Cleaning
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- Walkthrough-based custom cleaning plans
- Dependable crews for recurring service
- Flexible scheduling beyond business hours
- Supplies and equipment included
- Strong ratings on public review platforms
- No upfront pricing listed
- Contract terms not clearly published
- Slower communication during onboarding
DLL Cleaning Services is a New York–based commercial cleaning provider founded in 2013 and formally established under its current name in 2018. Headquartered in Manhattan, the company focuses on tailored cleaning solutions for offices, medical practices, multi-tenant buildings, and other professional environments. Their service model centers on walkthrough-based planning, allowing cleaning schedules and scopes to reflect how a space is actually used rather than relying on preset packages. Offerings include routine janitorial services, deeper cleaning for higher-demand situations, and optional disinfection, with flexibility built around client operating hours. Consistency plays a key role, as many clients work with assigned teams and benefit from company-provided equipment and supplies. Public feedback points to strong satisfaction with ongoing service quality once routines are established, alongside some notes about slower communication during onboarding. From an industry standpoint, the company holds an A+ rating with the Better Business Bureau, though it does not list additional third-party cleaning certifications. This quick overview sets the stage for a closer look at how DLL operates and what businesses can expect in practice.
- Cleaning Services : Office cleaning, janitorial services, deep cleaning, post-construction cleaning, disinfection
- Customer Experience : Excellent
- Planning built around real workspace usage
- Assigned teams for service consistency
- Scalable services that adjust as needs change
- Auto-Renewal Contracts—Undisclosed
- Corporate Guarantee of Service Quality—Undisclosed
- Customizable Service Plans
- Disinfection & Sanitization Programs
- Franchise Network Model
- Green Cleaning Options—Undisclosed
- Industry-Specific Cleaning Programs
- Janitorial Services
- 24/7 or Emergency Support
- Livechat
- Phone
- Ticket