America's Cleaning Service vs Jani-King

America’s Cleaning Service LLC is an independent commercial cleaning provider serving businesses in parts of New York, with operations centered in Orange County and Sullivan County. They focus on recurring janitorial services rather than one-time cleanings, positioning their work around consistency, scheduling flexibility, and direct coordination with clients. Their service range covers core needs such as office cleaning, floor care, carpet cleaning, interior window cleaning, and post-construction cleanup, all adjusted to match how each facility is used. Instead of offering preset packages, they rely on custom cleaning plans developed through direct consultation. This allows businesses to shape service frequency and scope based on square footage, foot traffic, and operational priorities. Their locally operated structure removes franchise layers, which may appeal to organizations that prefer straightforward communication and hands-on service management. Public customer feedback is limited, with no clearly verifiable third-party review profiles available at the time of writing. They state that they are licensed and insured, which meets baseline requirements for commercial cleaning contracts. Overall, this provider may be of interest to small and mid-sized businesses seeking practical, regionally focused cleaning services and a flexible, quote-based approach.

Jani-King is a global commercial cleaning provider founded in 1969 and headquartered in Addison, Texas. Operating exclusively as a B2B company, they deliver janitorial, deep cleaning, disinfection, and industry-specific cleaning services through one of the world’s largest franchise networks. Their offerings span offices, healthcare facilities, schools, retail spaces, and industrial sites, with services tailored by facility size, industry requirements, and cleaning frequency. A major part of Jani-King’s appeal is scale. Businesses with multiple locations can work with a single brand while relying on local owner-operators for day-to-day service. The company also highlights structured training systems, a broad service catalog, and a long average customer retention rate as indicators of stability. However, public perception is sharply divided. Positive feedback tends to focus on strong local franchise operators who deliver consistent, detail-oriented service. Critical reviews frequently point to uneven quality, limited corporate accountability, rigid contracts, and difficulty resolving issues when service breaks down. As a result, Jani-King is best suited for businesses willing to carefully vet their local franchise and accept the trade-offs of a franchise-based cleaning model.