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Webex

Webex

Compare between Webex and other vendors

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Pros
  • Scalable solutions for all business sizes
  • Integrates with more than 100 platform
  • Fully-featured and simple mobile application
  • Prices are fairly reasonable compared to other VoIP services
Cons
  • Limited personalization options
Summary

Webex, developed by Cisco, is an all-inclusive platform for communication and collaboration. It comprises a user-friendly interface combining calling, messaging, and meeting capabilities. Webex is a Cisco product that aims to improve cooperation and productivity by providing safe, high-quality communication environments. Webex serves companies of all sizes by providing affordable and flexible solutions, accommodating various workstyles and devices. Intelligent interactive voice response (IVR), chatbots, rich messaging, and easy interaction with popular apps are some of the sophisticated features of the platform. Webex prioritizes security and compliance to guarantee secure user interactions, and its global coverage ensures high-quality connections everywhere. Webex is a feature-rich collaboration tool that helps teams stay connected and work productively. It is trusted by companies of all sizes, from tiny businesses to multinational corporations. Getting in touch with the Webex team now will provide you with additional information about how Webex can revolutionize cooperation in your workplace.

Quick Stats
  • Free Desktop App : True
  • Free Video Conferencing : True
  • Business Size Supported : Any
  • Transparent Pricing : True
  • Pricing Model : Per license
  • Customer Experience : Good
  • Trustpilot Score : 1.6 out of 5
  • BBB Rating : A-
Selling Points
  • Scalable solutions for all business sizes
  • Fully-featured and simple mobile application
  • fully integrated system
Services Offered
  • Call Analytics
  • Undisclosed
    Call Monitoring (User Management)
  • Call Recording & Voicemails
  • Cellphone Compatability
  • Cloud-Based Services
  • Desktop Application
  • Existing Hardware Compatability
  • International Telephone
  • International Toll-Free Number
  • Internet Fax
  • Undisclosed
    Local Numbers for All Users
  • Mobile App
  • Real-Time Reports
  • Team Messaging
  • Third-Party Software Integrations
  • Unified Communications as a Service (UCaaS)
  • Undisclosed
    Unlimited Calls
  • Undisclosed
    Unlimited SMS
  • Video Conferencing
  • Undisclosed
    Virtual Assistant/Receptionist
  • Virtual Phone Numbers
  • Voicemail to Email
Compatibility
  • Android
  • iOS
  • macOS
  • Windows
In-House Hardware Options
  • Adapters (Analog to VoIP)
  • Headsets
  • Intercom & Paging
  • IP Conference Phones
  • IP Desk Phones
  • Wi-Fi (Cordless) Phones
Training
  • Documentation
  • Undisclosed
    In-Person
  • Live Online
  • Videos
  • Webinars
Customer Support
  • Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Social Media
FAQs
What customer support options does Cisco Webex offer?
Is Webex a secure VoIP option?
Does Webex VoIP offer a mobile application?
Does Webex VoIP options integrate with any other platforms?
What plans does Webex VoIP have to offer?