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Gotoconnect

GoToConnect

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Pros
  • International calls option available
  • All data is stored in global privacy-compliant servers
  • VoIP calls can be made with any device
Cons
  • Customer support is not frequently responsive
  • Basic plan has extremely limited features
  • Some plans come with self-service customer support
Quick Stats
  • Free Desktop App : False
  • Free Video Conferencing : False
Selling Points
  • International calls option available
  • All data is stored in global privacy-compliant servers
  • VoIP calls can be made with any device
Services Offered
  • Undisclosed
    Call Analytics
  • Undisclosed
    Call Monitoring (User Management)
  • Undisclosed
    Call Recording & Voicemails
  • Undisclosed
    Cellphone Compatability
  • Undisclosed
    Cloud-Based Services
  • Desktop Application
  • Undisclosed
    Existing Hardware Compatability
  • Undisclosed
    International Telephone
  • Undisclosed
    International Toll-Free Number
  • Undisclosed
    Internet Fax
  • Undisclosed
    Local Numbers for All Users
  • Undisclosed
    Mobile App
  • Undisclosed
    Real-Time Reports
  • Undisclosed
    Team Messaging
  • Undisclosed
    Third-Party Software Integrations
  • Undisclosed
    Unified Communications as a Service (UCaaS)
  • Undisclosed
    Unlimited Calls
  • Undisclosed
    Unlimited SMS
  • Video Conferencing
  • Undisclosed
    Virtual Assistant/Receptionist
  • Undisclosed
    Virtual Phone Numbers
  • Undisclosed
    Voicemail to Email
Compatibility
  • Android
  • iOS
  • macOS
  • Windows
In-House Hardware Options
  • Undisclosed
    Adapters (Analog to VoIP)
  • Undisclosed
    Headsets
  • Undisclosed
    Intercom & Paging
  • Undisclosed
    IP Conference Phones
  • Undisclosed
    IP Desk Phones
  • Undisclosed
    Wi-Fi (Cordless) Phones
Training
  • Undisclosed
    Documentation
  • Undisclosed
    In-Person
  • Undisclosed
    Live Online
  • Undisclosed
    Videos
  • Undisclosed
    Webinars
Customer Support
  • Demos
  • Undisclosed
    Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Undisclosed
    Social Media
FAQs
How do I download and install the GoTo app?
How do I deploy the GoTo app to multiple computers?
How do I control automatic updates for IT admin deployments?
How do I deploy the GoTo app on Windows via MSI?
How much do GoToConnect services cost?