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  • Supports all business sizes
  • Excellent customer support options
  • Enterprise-grade suite of solutions, including contact center, video conferencing, and multiple UCaaS and PBX solutions.
  • The company doesn't offer a free version or a free trial
  • Lack of transparency

CallTower is a well-known provider of cloud-based Unified Communications solutions for businesses across the globe. They were established in 2002 and are headquartered in the United States. CallTower offers various services, including Cisco® HCS, Webex, Microsoft® Teams Direct Routing, Office 365, and more. The company integrates and supports industry-leading cloud-based communication solutions, enhancing strategic and operational capabilities for their clients. With a focus on VoIP services, mobile applications, email hosting, unified messaging, and collaboration tools, CallTower ensures seamless communication experiences. Although some customers have reported challenges with billing and service interruptions, most appreciate the reliability, efficiency, and support provided by CallTower. The company's commitment to integrating various platforms and delivering exceptional customer service sets them apart from their competitors in the communication solutions market.

Quick Stats
  • Free Video Conferencing : False
  • Business Size Supported : Any
  • Transparent Pricing : False
  • Pricing Model : Undisclosed
  • Customer Experience : Good
  • Trustpilot Score : Unavailable
  • BBB Rating : Unavailable
Selling Points
  • Integration with CRM Systems
  • Call Recording and Analytics
  • Unified Communications as a Service (UCaaS)
Services Offered
  • Undisclosed
    Call Analytics
  • Undisclosed
    Call Monitoring (User Management)
  • Undisclosed
    Call Recording & Voicemails
  • Undisclosed
    Cellphone Compatability
  • Cloud-Based Services
  • Desktop Application
  • Undisclosed
    Existing Hardware Compatability
  • International Telephone
  • Undisclosed
    International Toll-Free Number
  • Internet Fax
  • Undisclosed
    Local Numbers for All Users
  • Mobile App
  • Real-Time Reports
  • Undisclosed
    Team Messaging
  • Third-Party Software Integrations
  • Unified Communications as a Service (UCaaS)
  • Undisclosed
    Unlimited Calls
  • Undisclosed
    Unlimited SMS
  • Video Conferencing
  • Undisclosed
    Virtual Assistant/Receptionist
  • Undisclosed
    Virtual Phone Numbers
  • Undisclosed
    Voicemail to Email
  • Android
  • iOS
  • macOS
  • Windows
In-House Hardware Options
  • Undisclosed
    Adapters (Analog to VoIP)
  • Undisclosed
  • Undisclosed
    Intercom & Paging
  • Undisclosed
    IP Conference Phones
  • Undisclosed
    IP Desk Phones
  • Undisclosed
    Wi-Fi (Cordless) Phones
  • Documentation
  • Undisclosed
  • Undisclosed
    Live Online
  • Videos
  • Webinars
Customer Support
  • Undisclosed
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Social Media
What customer support options does CallTower offer?
How much does CallTower VoIP cost?
How does CallTower help businesses perform better?
Does CallTower VoIP solutions integrate with other applications?
Can I add or remove users CallTower?