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Stateway Auto Transport vs uShip

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Pros
  • Express shipping services
  • Cross-country transportation
  • Specialized solutions
  • Transport inoperable vehicles
Pros
  • Live chat
  • Tracking
  • Shipment protection
  • Free cancellation
Cons
  • Limited vehicle variety
  • Do not ship internationally
  • No Hawaii or Alaska shipping
  • Customer reports of unreliable carriers
Cons
  • Drivers don't always carry insurance
  • Drivers aren't always professional and trusted
  • You may not find a route that fits your budget, destination, or timeframe
Summary

Stateway Auto Transport, established in 1992 and headquartered in Buffalo Grove, Illinois, has cemented their reputation as a versatile player in the vehicle transportation industry. As both a broker and a carrier specializing in open and enclosed transport services, Stateway caters to a wide array of clients across the contiguous United States. They prioritize safety with comprehensive insurance coverage and employ state-of-the-art tracking technologies for real-time updates on vehicle location and status. Customers appreciate Stateway's commitment to reliable service, although some have voiced concerns over delays in refunds and issues with subcontractors. Despite these challenges, Stateway's USDOT and FMCSA authorizations underscore their adherence to rigorous industry standards. They offer tailored solutions for standard, luxury, and non-operational vehicles, positioning themselves as a go-to choice for both individual vehicle owners and corporate clients. For those considering vehicle transport services, exploring Stateway's comprehensive offerings and customer feedback can provide valuable insights into their operational strengths and areas for improvement. Whether shipping across state lines or needing specialized handling, Stateway Auto Transport presents a compelling option worth further exploration.

Summary

uShip is a leading online shipping marketplace that has been connecting customers with reliable transportation providers since its founding in 2003. Headquartered in Austin, Texas, the company offers a user-friendly platform that enables individuals and businesses to ship a wide range of items, including vehicles, heavy equipment, and oversized goods. One of uShip's key features is their extensive network of over 40,000 independent carriers across all 50 states, which provides customers with diverse shipping options. The platform also offers real-time shipment tracking, allowing customers to monitor the status of their deliveries. Additionally, uShip provides a "Ship with Confidence" guarantee, offering customers an added layer of protection. While reviews of uShip's services have sometimes been negative, with some customers reporting issues related to carrier vetting and pricing, the company's overall reputation remains positive. uShip maintains an A+ rating with the Better Business Bureau and has received favorable reviews on platforms like Trustpilot, which boasts a 4.3-star rating from over 11,000 customers. By leveraging their extensive carrier network, user-friendly interface, and commitment to customer satisfaction, uShip aims to simplify the shipping process and empower individuals and businesses to navigate their transportation needs confidently.

Quick Stats
  • Price Range : Quote-based
  • BBB Rating : F
  • Extra Insurance Coverage : Undisclosed
  • Money-Back Guarantee : Available
  • Door-to-Door Option : Undisclosed
  • Discounts : Available
  • Customer Experience : Fair
Quick Stats
  • Price Range : Quote-based pricing
  • BBB Rating : A+
  • Extra Insurance Coverage : Yes
  • Money-Back Guarantee : Yes
  • Door-to-Door Option : Yes
  • Discounts : Available
  • Customer Experience : Excellent
Selling Points
  • Operate as carriers
  • Fleet transportation
  • Tracking and security
Selling Points
  • Offers a $500 guarantee in case of loss or damage
  • Shippers can track their car shipping through a simple client portal
  • offers shipping across the US and outside it
Shipping Service Options
  • Cross-Country
  • Undisclosed
    Door-to-Door
  • Expedited Shipping
  • International Shipping
  • Undisclosed
    Overseas/Hawaii
  • Standby Mode
  • Terminal-to-Terminal
Shipping Service Options
  • Cross-Country
  • Door-to-Door
  • Expedited Shipping
  • International Shipping
  • Overseas/Hawaii
  • Undisclosed
    Standby Mode
  • Terminal-to-Terminal
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Undisclosed
    Mobile Application
  • Phone
  • Ticket
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Ticket
Payment Options
  • Cash
  • Check
  • Major Credit Cards
Payment Options
  • Cash
  • Check
  • Major Credit Cards
Transportation Type Offered
  • Enclosed
  • Flatbed
  • Open
  • Rail
Transportation Type Offered
  • Enclosed
  • Flatbed
  • Open
  • Undisclosed
    Rail

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