Auto Transportation
Top Companies in 2024
Montway Auto Transport vs RoadRunner Auto Transport
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- Nationwide availability
- Insurance coverage provided
- Free instant quote
- Location variety
- Inoperable car shipping
- Cross-country transportation
- Overseas shipping
- Online tracking unavailable
- No heavy auto transport
- Lack of international shipping
- Operates as a broker only
- Customer reports of price increases
Montway Auto Transport, a central player in the vehicle transportation industry since their inception in 2007, has carved a niche as a reliable and efficient service provider. Headquartered in Schaumburg, Illinois, Montway boasts an extensive network of over 30,000 motor carriers, facilitating seamless transportation of automobiles and motorcycles across the United States, including Hawaii and Alaska. Their comprehensive suite of shipping options caters to diverse customer needs, encompassing open and enclosed transport, expedited shipping, and door-to-door services. With a focus on customer satisfaction, Montway provides national accessibility, extensive insurance coverage, and helpful customer service options via phone, email, and live chat. An A+ rating from the BBB and inclusion on the INC. 5000 List of America's Fastest-Growing Private Companies are strong indicators of their industry credentials. While customer feedback varies, with positive testimonials praising their prompt service and competitive pricing, there are occasional concerns regarding delays and communication lapses. Nevertheless, Montway remains a compelling choice for individuals and businesses alike, inviting prospective customers to explore their offerings for a seamless and stress-free vehicle transportation experience.
RoadRunner Auto Transport, established in 2012 and headquartered in Bethpage, New York, has swiftly positioned themselves as a prominent player in the auto transportation industry. Operating under V2 Logistics and legally known as Am Freight Operations Inc., RoadRunner offers comprehensive vehicle shipping services across the United States, including specialized routes to Alaska, Hawaii, Puerto Rico, and the Caribbean. Their service portfolio features open and enclosed transport options, catering to various vehicle types, from standard cars to motorcycles and fleet vehicles. One of RoadRunner's standout features is their commitment to customer convenience and satisfaction. They provide door-to-door delivery, real-time vehicle tracking, and specialized handling for inoperable vehicles, ensuring a hassle-free experience for their clients. Industry credentials, such as approvals from the USDOT and the FMCSA, underscore their adherence to rigorous safety and quality standards. Customer feedback has been generally positive, highlighting RoadRunner's punctuality, professionalism of drivers, and effective communication throughout the shipping process. However, there are occasional concerns about price fluctuations and responsiveness in customer service. For those seeking reliable and secure vehicle transport services with nationwide coverage and specialized options, RoadRunner Auto Transport offers a compelling solution worth exploring further.
- Price Range : Quote-based pricing
- BBB Rating : A+
- Extra Insurance Coverage : Available
- Money-Back Guarantee : Available
- Door-to-Door Option : Available
- Discounts : Unavailable
- Customer Experience : Good
- Price Range : $0.30 to $3.29 per mile, depending on the distance
- BBB Rating : F
- Extra Insurance Coverage : Undisclosed
- Money-Back Guarantee : Undisclosed
- Door-to-Door Option : Available
- Discounts : Available
- Customer Experience : Fair
- No upfront fees
- Hawaii transport
- International shipping
- Live chat option
- Live tracking option
- Online quote calculator
- Fleet vehicle shipping
- Cross-Country
- Door-to-Door
- Expedited Shipping
- International Shipping
- Overseas/Hawaii
- Standby Mode—Undisclosed
- Terminal-to-Terminal
- Cross-Country
- Door-to-Door
- Expedited Shipping
- International Shipping
- Overseas/Hawaii
- Standby Mode
- Terminal-to-Terminal—Undisclosed
- FAQs
- Help Guides
- Live Chat
- Mobile Application
- Phone
- Ticket
- FAQs
- Help Guides
- Live Chat
- Mobile Application
- Phone
- Ticket
- Cash
- Check
- Major Credit Cards
- Cash
- Check
- Major Credit Cards
- Enclosed
- Flatbed—Undisclosed
- Open
- Rail—Undisclosed
- Enclosed
- Flatbed
- Open
- Rail
Montway Auto Transport vs. RoadRunner Auto Transport
Transporting a vehicle requires choosing a reliable and efficient auto transport service, which can significantly impact your overall experience. Montway Auto Transport and RoadRunner Auto Transport are two of the industry’s leading companies, each with unique features and offerings.
This comparison will explore their features and services, pricing plans, and benefits and drawbacks to help you decide which service best meets your needs.
Features and services
Both Montway Auto Transport and RoadRunner Auto Transport offer a range of transport options to meet diverse customer needs. They provide open and enclosed transportation, catering to standard and high-value cars.
Their services also include door-to-door shipping, which ensures convenience by picking up and delivering vehicles directly to the specified locations. Additionally, both companies offer cross-country shipping, making them suitable for long-distance relocations or vehicle purchases from distant places.
Montway Auto Transport specializes in expedited and specialized motorcycle transport, focusing on quick delivery and specific vehicle types. Their international shipping services are robust, mainly facilitating logistics.
On the other hand, RoadRunner Auto Transport excels in comprehensive shipping options, including fleet vehicle shipping for businesses and international shipping to locations like Alaska, Hawaii, Puerto Rico, and the Caribbean. They're adept at large-scale and complex shipments, focusing on fleet services and overseas logistics.
Plans and pricing
Both companies use a quote-based pricing system, considering factors like distance, vehicle type, and transport method. This ensures tailored pricing that fits specific customer requirements. They also offer discounts under certain conditions, making their services more affordable for customers.
RoadRunner offers a straightforward pricing model, with examples available online. For instance, shipping a 2023 Hyundai Santa Fe from Los Angeles to San Diego costs about $395, with options to add a "top load" for $99 or an enclosed carrier for $217. Longer distances, like Los Angeles to Boston, are approximately $1,445, with similar upgrade options.
Montway Auto Transport provides quotes based on various factors but does not disclose specific prices upfront. Their online quote tool helps estimate costs based on your needs. Montway also requires a deposit for cash payments and charges a $249 cancellation fee if canceled after a carrier is assigned, whereas cancellations before assignment are fully refundable.
Benefits and drawbacks
RoadRunner Auto Transport provides real-time tracking and specializes in motorcycle shipping, serving locations including Alaska and the Caribbean. Montway Auto Transport offers live chat support, nationwide coverage, up to $250,000 in insurance, and a free online quote tool. They cater to a variety of vehicles, including classic and military vehicles.
RoadRunner, however, doesn't offer international shipping and may have variable service quality as they operate as a broker. Similarly, Montway lacks real-time tracking and does not transport heavy vehicles. They also operate as brokers, which can lead to service inconsistency and variable pricing.
Conclusion
Montway Auto Transport and RoadRunner Auto Transport provide robust auto shipping services with distinct features and benefits. Montway’s extensive network, international shipping options, and strong customer satisfaction ratings make them reliable for comprehensive service needs.
RoadRunner’s technological edge and online tracking capabilities cater to customers valuing real-time updates and transparency. Your choice between these two companies will depend on your specific requirements and priorities: service breadth, technological features, or pricing transparency.
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