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Textedly

Textedly

Compare between Textedly and other vendors

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Pros
  • Unlimited contact storage without increasing plan costs
  • Free incoming messages that support affordable two-way communication
  • Flexible billing with monthly and annual options
  • Simple, intuitive interface suitable for users with little technical experience
  • Integrations with major tools like Zapier, Salesforce, and Mailchimp
Cons
  • Extra fees for additional keywords, message credits, and telecom registration
  • No widely advertised money-back guarantee for annual plans
  • Noticeable price jumps between message tiers
  • Reports of slow or inconsistent support responses during technical issues
Summary

Founded in 2015 and headquartered in Nashville, Tennessee, Textedly provides a cloud-based SMS and MMS marketing service designed for businesses that need fast, reliable communication. Their platform includes bulk text messaging, automated workflows, unlimited contact storage, and tools for managing two-way conversations. They also offer features such as text-to-pay, review-request prompts, advanced scheduling, and integrations with platforms like Zapier, Salesforce, and Mailchimp. Users often highlight the platform’s ease of use, flexible setup, and ability to support a wide range of communication needs. Reviews across major software sites show strong satisfaction with its everyday performance, while feedback on billing and support availability varies by user experience. The company has also undergone structural changes, including an acquisition by Inunity and the merger of Texting Base into the platform, which has expanded its capabilities.

Quick Stats
  • Free Trial : No fixed days; includes 50 messages and one keyword
  • Customer Experience : Fair
  • AI Features : Available (AI-assisted message drafting, AI suggestions for campaign text)
  • International Messaging : Unavailable/Restricted (platform access appears limited in some countries; international logins are sometimes blocked)
  • BBB Rating : 1.36 out of 5
Selling Points
  • Large-scale messaging capacity that supports sending to thousands at once
  • Automation tools that allow scheduled, recurring, and drip-based message flows
  • Text-to-pay and review-request features that extend SMS use beyond marketing
  • Unlimited contacts included on every plan, supporting unlimited subscriber growth
Mobile & Collaboration
  • Android Mobile App
  • iOS Mobile App
  • Role-Based Permissions
  • Team Inbox
Payment & Billing
  • Bank Transfers
  • Cryptocurrency
  • Major Credit Cards
  • Pay-as-You-Go Pricing
  • PayPal
  • Renewal Reminders
  • Undisclosed
    Text-to-Pay
Integrations & Automation
  • API Access
  • App Integrations (e.g., CRM, Zapier)
  • Workflow Automation
Support & Resources
  • 24/7 Support Availability
  • Community Forum
  • Email
  • FAQs
  • Help Center / Knowledge Base
  • Live Chat
  • Phone
Core Messaging Features
  • AI-Powered Messaging
  • Bulk SMS
  • Compliance Tools (TCPA, A2P 10DLC, GDPR)
  • Contact Segmentation
  • Drip Campaigns
  • Exportable Reports Reports
  • Keyword Shortcodes
  • MMS Support
  • Opt-In Tools (e.g., Keywords, Web Forms)
  • Real-Time Analytics
  • Scheduled Campaigns
  • Text-to-Pay Support
  • Two-Way Messaging
  • UTM Tracking
FAQs
What does Textedly do?
What is the difference between Textedly and SimpleTexting?
Is Textedly good for SMS marketing?
How much is Textedly?
How secure is Textedly?
Does Textedly have a mobile app?
Does Textedly support MMS messaging?
Can you automate text messages with Textedly?
Can you cancel a Textedly plan at any time?
How does Textedly help businesses reach more customers?