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Tatango

tatango

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Pros
  • Helpful onboarding support for teams setting up short codes and approvals
  • Tools built for fundraising, donor engagement, and targeted outreach
  • Strong reputation for fast, responsive support through direct channels
  • Designed for organizations that send large batches of text messages
  • Connects with widely used nonprofit, CRM, and fundraising systems
Cons
  • Feature gaps or missing integrations may slow down certain workflows
  • Pricing is not fully listed publicly and often requires a quote
  • No free tier or trial to test the platform before committing
  • Some users report interface quirks when building or managing campaigns
Summary

Tatango began in 2007 in Seattle and focuses on helping organizations run large-scale SMS and MMS campaigns. Their platform is designed for groups that need fast, reliable delivery, such as nonprofits, advocacy teams, agencies, and fundraising programs. They offer tools for building targeted segments, sending automated message flows, and attaching personalized donation links that guide supporters directly to a mobile-friendly giving page. Their system can handle high-volume sending and integrates with well-known CRM and fundraising platforms, allowing teams to manage contacts and data without disrupting existing workflows. Users often highlight the platform’s ease of use, helpful onboarding, and responsive support. Many describe quick replies from the team and smooth setup processes, especially when working with dedicated short codes or compliance requirements. At the same time, the provider does not publish full pricing details, and some reviewers mention feature limitations or integrations still in progress. They are not accredited by the BBB, though they maintain a strong reputation on software review sites. This overview gives you a starting point to understand their approach, and the full review explores their features, pricing structure, pros and cons, and how they perform for different types of communication goals.

Quick Stats
  • Free Trial : Unavailable
  • Customer Experience : Good
  • AI Features : Available (AI message editor, AI-powered segmentation)
  • International Messaging : Unavailable (service focused on U.S. messaging and U.S. short codes)
  • BBB Rating : N/R
Selling Points
  • AI-powered segmentation tailored specifically for donor and supporter behavior
  • Infrastructure built to deliver millions of texts per hour during peak campaigns
  • Personalized donation-link tools designed to streamline mobile giving
  • High-touch setup assistance for compliance, short-code provisioning, and launch planning
Mobile & Collaboration
  • Android Mobile App
  • iOS Mobile App
  • Role-Based Permissions
  • Team Inbox
Payment & Billing
  • Undisclosed
    Bank Transfers
  • Undisclosed
    Cryptocurrency
  • Major Credit Cards
  • Pay-as-You-Go Pricing
  • Undisclosed
    PayPal
  • Undisclosed
    Renewal Reminders
  • Undisclosed
    Text-to-Pay
Integrations & Automation
  • API Access
  • App Integrations (e.g., CRM, Zapier)
  • Workflow Automation
Support & Resources
  • 24/7 Support Availability
  • Community Forum
  • Email
  • FAQs
  • Help Center / Knowledge Base
  • Undisclosed
    Live Chat
  • Undisclosed
    Phone
Core Messaging Features
  • AI-Powered Messaging
  • Bulk SMS
  • Undisclosed
    Compliance Tools (TCPA, A2P 10DLC, GDPR)
  • Contact Segmentation
  • Drip Campaigns
  • Exportable Reports Reports
  • Keyword Shortcodes
  • MMS Support
  • Opt-In Tools (e.g., Keywords, Web Forms)
  • Real-Time Analytics
  • Scheduled Campaigns
  • Text-to-Pay Support
  • Two-Way Messaging
  • UTM Tracking
FAQs
What does Tatango do?
How does Tatango handle high-volume texting?
Does Tatango offer integrations with fundraising or CRM platforms?
Is Tatango suitable for small businesses?
Does Tatango provide a free trial?
How much does Tatango cost?
Does Tatango support two-way messaging?
Is Tatango compliant with texting regulations?