trusted formCompare between NewSmile and other vendors | Several.com
Although we earn commissions from partners, we ensure unbiased evaluations. More on our 'How We Work' page
Newsmile

NewSmile

Compare between NewSmile and other vendors

Press [Add to Compare] to Edit, Add or Remove Vendors

Pros
  • Affordable at-home clear aligner pricing
  • Fully remote teeth straightening process
  • Flexible payment and financing options
  • Direct-to-consumer aligner delivery
  • Suitable for mild to moderate alignment needs
Cons
  • Limited suitability for complex orthodontic cases
  • Lack of in-person exams and clinical monitoring
  • Possible additional costs beyond base pricing
  • Treatment outcomes highly dependent on user compliance
Summary

NewSmile is a direct-to-consumer clear aligner company founded in 2020 and headquartered in Vancouver, Canada, offering at-home teeth straightening solutions across the United States, Canada, and the United Kingdom. They focus on custom clear aligners designed for mild to moderate alignment concerns, using a remote treatment model that allows customers to complete impressions at home and progress through treatment without routine in-office visits. Their services include daytime and nighttime aligner options, a digital smile preview before treatment approval, and access to related dental products such as retainers, whitening kits, and night guards. Pricing is positioned to be more accessible than traditional orthodontic care, with flexible payment plans and HSA or FSA eligibility available. Customer feedback across review platforms reflects a mix of experiences, with many users citing convenience and affordability, while others raise concerns around communication, refunds, or treatment expectations. From an industry standpoint, NewSmile does not hold major orthodontic awards or accreditations and is not accredited by the Better Business Bureau, where they currently carry an F rating. Overall, their profile reflects a growing at-home aligner provider whose appeal, limitations, and service approach warrant a closer look before committing to treatment.

Quick Stats
  • Average Treatment Time : Approximately 4–10 months
  • Base Starting Price : ~$1,395 (one-time payment or monthly installment options available)
  • Down Payment : ~$49–$59
  • Financing Terms : Up to 24 months
  • Insurance Accepted : No
  • Refinement/Retreatment Fee : Undisclosed
  • Initial Impression Cost : ~$49–$59
  • Money-Back Guarantee : Available
  • Suitable For : Mild to moderate spacing, crowding, and minor alignment issues for adults
Selling Points
  • Choice between daytime and nighttime aligners
  • Digital smile preview before treatment approval
  • Beginner-friendly at-home impression system
  • Integrated access to retainers and whitening products
Aligner Perks & Selling Points
  • All-Day Aligner
  • At-Night Aligner
  • BBB Accredited
  • Free Whitening Kit
  • In-Person Scan Option
Customer Support
  • Email
  • Live Chat
  • Phone
  • Social Media
  • Ticket
Payment Options
  • Credit Card
  • HSA/FSA
  • Insurance
FAQs
How does NewSmile’s aligner process work?
Who is a good candidate for NewSmile aligners?
How long are NewSmile aligners worn each day?
How long does NewSmile treatment usually take?
What is NewSmile customer service like?
What should customers know about pricing and refunds?