MindBody POS
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- Extensive third-party integrations
- Robust feature-set
- API integrations
- Various payment options
- Lack of price transparency
- Reports of glitches
MindBody is a California-based software development company that provides POS systems to enterprises in the health and wellness niche. As a result, they serve thousands of businesses with millions of customers in the fitness, spa, salon, and integrated health sectors across the globe. Their key features include scheduling and booking, waitlists, third-party integrations, appointment reminders, self-check-in kiosks and forms, built-in marketing tools, payment processing, recurring billing and membership management, 24/7 AI front desk, and comprehensive analytics and reports. MindBody POS ensures wellness business owners can run their businesses and receive payments via mobile phones and tablets for those who desire that convenience. While they are not accredited by the Better Business Bureau (BBB), they have a rating of A- on the site. They have also received diversified reviews and ratings from customer review sites, earning a 4.4 out of 5 on Trustpilot. Most customers across various platforms praise the online booking and scheduling capabilities. Furthermore, the company has received several awards, including the 2012 Inc. Hire Power Award and the 2017 Global Mobile Award for Best Mobile App.
- Trustpilot Score : 4.4 out of 5
- Customer Experience : Good
- Transparent Pricing : False
- Pricing Model : Subscription-based packages
- BBB Rating : A-
- Health and wellness-focused
- Mobile and tablet POS system
- Staff scheduling features
- Robust marketing tools
- Automated Payroll
- Automated Tax Filing
- Billing & Invoicing
- Cloud-Based Services
- Customizable Hardware
- Electronic Receipts
- Free Hardware
- HR Add Ons—Undisclosed
- Inventory Management
- Inventory Tracking
- Loyalty Program
- Mobile App
- Mobile Card Reader
- Real-Time Reports
- Third-Party Software Integration
- Time Tracking
- Virtual Terminal
- EMV Compliant
- NFC
- Payment Fraud Protection
- PCI Compliance
- Accounting Software—Undisclosed
- Processing Services
- Productivity Software
- Barcode Scanner
- Credit Card Reader
- Customer-Facing Display—Undisclosed
- Display Screen
- POS Terminal
- Receipt Printer
- Self-Service Kiosk
- Android
- Cloud-Based
- iOS
- macOS
- On-Site Installation
- Windows
- Annual Subscription—Undisclosed
- Free Trial
- Freemium
- Monthly Subscription
- One-Time License
- Documentation
- In-Person
- Live Online
- Videos
- Webinars
- ACH Processing
- Cash Transactions
- Check—Undisclosed
- Credit Card Terminals
- Electronic Signature
- Gift Cards
- In-Person Payments
- Mobile Payments
- Online Payment Processing
- Demos
- FAQs/Forum
- Help Guides
- Live Chat
- Mobile App
- Phone
- Social Media