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Point of Sale Systems

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Shopify vs Lightspeed

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Pros
  • Live chat and virtual assistant
  • Extensive features
  • Customization
  • Multi-country solution
  • Free trial
Pros
  • Robust inventory management
  • 24/7 customer service
  • Compatible with many devices
Cons
  • More e-commerce-focused
  • No virtual terminal
  • High prices
Cons
  • Issues take long to be resolved
  • Transaction fees are a bit high
  • Can be a bit slow at times
Summary

Founded in 2006, Shopify has emerged as a cornerstone of e-commerce innovation, providing a dynamic platform that empowers businesses of all sizes. Headquartered in Ottawa, Canada, Shopify has left an indelible mark on the industry with their comprehensive suite of services. At the heart of Shopify's prowess is their sophisticated point-of-sale (POS) system, which seamlessly bridges the gap between online and offline commerce. The system boasts intuitive hardware, including touchscreen devices, portable terminals, and customizable software designed for user-friendliness. Businesses utilizing Shopify's POS benefit from multi-channel selling capabilities and enjoy smart inventory management, expert support, and versatile payment processing options. The company's commitment to the user experience is evident in their customer-centric approach, which provides 24/7 support, online guides, and tutorials. With a vast clientele spanning 175 countries, Shopify's credentials speak volumes. Entrepreneurs worldwide rely on their services to streamline operations, enhance customer engagement, and drive sales. As we unravel the layers of Shopify's POS system, the innovative features and unparalleled advantages position Shopify as a stalwart in the e-commerce arena, setting the stage for businesses to thrive in the digital landscape. Join us in exploring the transformative world of Shopify and their impact on reshaping the future of commerce.

Summary

Founded in 2005 in Montreal, Quebec, Lightspeed POS is a cloud-based platform that provides tailored solutions for retail, restaurant, golf, and e-commerce businesses of all sizes. They offer a unified platform that helps businesses operate day-to-day tasks and reach their potential. They have served over 168,000 small to medium-sized businesses in more than 100 countries worldwide. They offer software and hardware tools for in-person sales and e-commerce, as well as inventory management, team management, supplier management, and store location management. They also offer 24/7 support, real-time analytics, and reporting capabilities to help businesses run more efficiently. Additionally, they offer marketing tools, third-party integrations, and API access. Lightspeed takes data security seriously and maintains compliance with Payment Card Industry Data Security Standards through a team of IT security experts. They use PCI-compliant third-party providers for transactions and undergo annual assessments and audits for SOC 2 Type 2 compliance to keep their network monitored and safe. Lightspeed is well-regarded by peers and clients, with high review scores on Trustpilot and industry leader lists. However, they are not BBB-accredited and have an F rating. 

Quick Stats
  • Trustpilot Score : 1.6 outof 5
  • Customer Experience : Good
  • Transparent Pricing : True
  • Pricing Model : Monthly fee + transaction price
  • BBB Rating : A+
  • Money-Back Guarantee : False
Quick Stats
  • Trustpilot Score : 4.4 out of 5
  • Customer Experience : Excellent
  • Transparent Pricing : True
  • Pricing Model : Monthly fee, flat rate processing
  • BBB Rating : F
Selling Points
  • Great customer support
  • User-friendly
  • Excellent security
  • Wide range of free themes
  • Flexible plans
  • Rich features
Selling Points
  • Robust inventory management tolls
  • English-language support available 24/7
  • Allow you to try it for 14 days, risk-free
System Features
  • Automated Payroll
  • Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Virtual Terminal
System Features
  • Automated Payroll
  • Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • Undisclosed
    HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Virtual Terminal
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Undisclosed
    Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • macOS
  • On-Site Installation
  • Windows
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • macOS
  • On-Site Installation
  • Windows
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • One-Time License
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • Undisclosed
    One-Time License
Training
  • Documentation
  • In-Person
  • Live Online
  • Videos
  • Webinars
Training
  • Documentation
  • In-Person
  • Live Online
  • Videos
  • Webinars
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Social Media
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Social Media

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