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NCR Voyix vs Lightspeed Restaurant U-Series

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Pros
  • High integration capability
  • User-friendly interface
  • Robust security features
Pros
  • Easy to use
  • Full third-party integration
  • Remote access
  • Transparent pricing
Cons
  • Higher cost
  • Complex setup
Cons
  • Must use their payment processor
  • More expensive than some providers
  • Lack of support
  • Many customer complaints
Summary

NCR Voyix, headquartered in Atlanta, Georgia, is a well-known point-of-sale (POS) solution provider for the restaurant, retail, and banking sectors. The parent company was founded in 1884 and has a long history of innovation and customer-centric services. NCR Voyix's retail solutions feature advanced inventory management, real-time analytics, and robust customer engagement tools, while their banking solutions enhance transaction security and branch efficiency. Noteworthy for their flexibility and integration capabilities, NCR Voyix's systems aspire to meet the diverse needs of businesses of all sizes. Industry credentials include good ratings on platforms like Trustpilot and G2 and the Partnership of the Year at the 2022 Retail Systems Awards; NCR Voyix can be a good choice for companies seeking scalable and secure POS solutions. Customers often praise the user-friendly interface and comprehensive support, though feedback on response times can vary. Dive deeper into the specifics to understand how NCR Voyix can enhance your business's operational efficiency and customer satisfaction. 

Summary

Upserve opened their doors in 2009 in Providence, Rhode Island. Expanding their offerings over the years has brought them from being a social network to a leading POS provider. The company offered multiple price packages and helped customers choose their hardware and software packages to meet their unique business needs. Upserve serves merchants in over 100 countries, expanding beyond North America with Lightspeed’s acquisition. The POS system offered by Lightspeed U-Series works with Windows, MAC, iOS, and Android, offering seamless integration for top third-party applications like QuickBooks, Grubhub, and DoorDash. The company has received mixed reviews over the years, with many customers pleased with the ease of use and customer support, while others complain about system crashes and ineffective support services. Upserve’s name means putting customers first and listening more than talking, which has helped them become a trusted source for POS systems in the restaurant and retail markets.

Quick Stats
  • Trustpilot Score : N/R
  • Customer Experience : Good
  • Pricing Model : Undisclosed
  • BBB Rating : D-
  • Money-Back Guarantee : False
Quick Stats
  • Trustpilot Score : 4.4 out of 5
  • Customer Experience : Fair
  • Transparent Pricing : False
  • Pricing Model : Undisclosed
  • BBB Rating : D+
  • Money-Back Guarantee : False
Selling Points
  • Industry-specific solutions
  • Longevity and reliability in the field
  • Advanced analytical tools
Selling Points
  • Serves merchants in over 100 countries
  • Offers customization options
  • Simple design with customizable options
System Features
  • Automated Payroll
  • Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Virtual Terminal
System Features
  • Undisclosed
    Automated Payroll
  • Undisclosed
    Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • Undisclosed
    HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Virtual Terminal
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Undisclosed
    Customer-Facing Display
  • Undisclosed
    Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • macOS
  • On-Site Installation
  • Windows
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • macOS
  • Undisclosed
    On-Site Installation
  • Windows
Pricing Options
  • Undisclosed
    Annual Subscription
  • Undisclosed
    Free Trial
  • Freemium
  • Undisclosed
    Monthly Subscription
  • Undisclosed
    One-Time License
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • One-Time License
Training
  • Documentation
  • In-Person
  • Undisclosed
    Live Online
  • Videos
  • Webinars
Training
  • Undisclosed
    Documentation
  • In-Person
  • Live Online
  • Videos
  • Webinars
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Undisclosed
    Live Chat
  • Undisclosed
    Mobile App
  • Phone
  • Social Media
Customer Support
  • Undisclosed
    Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Undisclosed
    Mobile App
  • Undisclosed
    Phone
  • Social Media

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