Helcim POS vs TouchBistro POS
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- Extremely secure
- Versatile API integrations
- Easy to use
- Fast transaction times
- Real-time reports
- Limited third-party integrations
- Restricted POS hardware options
- Unsuitable for low-volume merchants
- Software incompatible with some devices
- Complaints of lags
Headquartered in Calgary, Alberta, Canada, Helcim has cemented their position as a leading provider in the payment processing industry since their establishment in 2006. Highlighting services for SMBs, Helcim boasts a comprehensive suite of features designed to empower businesses in the digital economy. Their innovative hardware options seamlessly integrate with various devices, facilitating intelligent reporting and real-time inventory synchronization. Moreover, Helcim's commitment to security and compliance is evident through their Level 1 PCI-DSS compliance and utilization of AES-256 encryption technology, ensuring the protection of sensitive customer data. The company's emphasis on transparent pricing, efficient customer support, and user-friendly interface underscores their dedication to customer satisfaction. With a focus on innovation, reliability, and security, Helcim serves businesses seeking secure and efficient payment processing solutions that enhance operational efficiency and foster growth.
TouchBistro's POS system is a Toronto-based restaurant management solution that enhances operational efficiency and improves the guest experience. Since its launch in 2010, TouchBistro has become the choice for many dining establishments, small businesses, and large enterprises. The system is known for its simplicity, reliability, and comprehensive features, and its intuitive interface requires minimal training, saving restaurant teams time and resources. TouchBistro helps restaurateurs make informed decisions through robust reporting and analytics. The menu management feature allows restaurateurs to create and edit menus efficiently. The system's staff management enables owners to track employee performance and schedule shifts. TouchBistro's floor plan and table management features allow restaurant teams to visualize seating arrangements and monitor occupancy levels, while tableside ordering increases order accuracy and improves the guest experience. TouchBistro is considered one of the top POS systems for the restaurant industry because of its dedicated focus on meeting the unique demands of the sector. They have won several awards over time, and have received mixed but mostly positive customer feedback. However, they are not accredited by the BBB and have an F rating.
- Trustpilot Score : 4.4 out of 5
- Customer Experience : Excellent
- Pricing Model : Interchange-plus
- BBB Rating : A+
- Money-Back Guarantee : True
- Trustpilot Score : 3.8 out of 5
- Customer Experience : Good
- Transparent Pricing : True
- Pricing Model : Monthly contract, with add-ons
- BBB Rating : F
- Money-Back Guarantee : False
- Automatic volume discounts
- Robust mobile app
- Cutting-edge cloud-based POS systems
- Cloud-based POS
- Supports all restaurant types
- Integrated Payment Processing
- Robust third-party integration
- Automated Payroll
- Automated Tax Filing
- Billing & Invoicing
- Cloud-Based Services
- Customizable Hardware
- Electronic Receipts
- Free Hardware
- HR Add Ons
- Inventory Management
- Inventory Tracking
- Loyalty Program
- Mobile App
- Mobile Card Reader
- Real-Time Reports
- Third-Party Software Integration
- Time Tracking
- Virtual Terminal
- Automated Payroll—Undisclosed
- Automated Tax Filing—Undisclosed
- Billing & Invoicing
- Cloud-Based Services
- Customizable Hardware
- Electronic Receipts
- Free Hardware—Undisclosed
- HR Add Ons—Undisclosed
- Inventory Management
- Inventory Tracking
- Loyalty Program
- Mobile App—Undisclosed
- Mobile Card Reader
- Real-Time Reports
- Third-Party Software Integration
- Time Tracking—Undisclosed
- Virtual Terminal
- EMV Compliant
- NFC
- Payment Fraud Protection
- PCI Compliance
- EMV Compliant
- NFC
- Payment Fraud Protection
- PCI Compliance
- Accounting Software
- Processing Services
- Productivity Software
- Accounting Software
- Processing Services
- Productivity Software
- Barcode Scanner
- Credit Card Reader
- Customer-Facing Display
- Display Screen
- POS Terminal
- Receipt Printer
- Self-Service Kiosk
- Barcode Scanner—Undisclosed
- Credit Card Reader
- Customer-Facing Display
- Display Screen
- POS Terminal
- Receipt Printer
- Self-Service Kiosk
- Android
- Cloud-Based
- iOS
- macOS
- On-Site Installation
- Windows
- Android
- Cloud-Based—Undisclosed
- iOS
- macOS
- On-Site Installation—Undisclosed
- Windows
- Annual Subscription
- Free Trial
- Freemium
- Monthly Subscription
- One-Time License
- Annual Subscription—Undisclosed
- Free Trial
- Freemium—Undisclosed
- Monthly Subscription
- One-Time License—Undisclosed
- Documentation
- In-Person
- Live Online
- Videos—Undisclosed
- Webinars
- Documentation
- In-Person
- Live Online
- Videos—Undisclosed
- Webinars
- ACH Processing
- Cash Transactions
- Check—Undisclosed
- Credit Card Terminals
- Electronic Signature
- Gift Cards
- In-Person Payments
- Mobile Payments
- Online Payment Processing
- ACH Processing
- Cash Transactions
- Check
- Credit Card Terminals
- Electronic Signature
- Gift Cards
- In-Person Payments
- Mobile Payments
- Online Payment Processing
- Demos
- FAQs/Forum
- Help Guides
- Live Chat
- Mobile App
- Phone
- Social Media
- Demos
- FAQs/Forum
- Help Guides
- Live Chat
- Mobile App—Undisclosed
- Phone
- Social Media—Undisclosed
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