trusted formHelcim POS vs Toast | Several.com
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Helcim POS vs Toast

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Pros
  • Extremely secure
  • Versatile API integrations
Pros
  • Free introductory plan
  • 24/7 support, year-long
  • Detailed analytics and real-time reports
  • Menu and inventory management
  • POS system can work offline
  • Free demo available
Cons
  • Limited third-party integrations
  • Restricted POS hardware options
  • Unsuitable for low-volume merchants
Cons
  • Payroll and team management only available as add-on
  • Limited to the restaurant industry
  • Payment processing is inflexible
  • Requires long contract commitments
Summary

Headquartered in Calgary, Alberta, Canada, Helcim has cemented their position as a leading provider in the payment processing industry since their establishment in 2006. Highlighting services for SMBs, Helcim boasts a comprehensive suite of features designed to empower businesses in the digital economy. Their innovative hardware options seamlessly integrate with various devices, facilitating intelligent reporting and real-time inventory synchronization. Moreover, Helcim's commitment to security and compliance is evident through their Level 1 PCI-DSS compliance and utilization of AES-256 encryption technology, ensuring the protection of sensitive customer data. The company's emphasis on transparent pricing, efficient customer support, and user-friendly interface underscores their dedication to customer satisfaction. With a focus on innovation, reliability, and security, Helcim serves businesses seeking secure and efficient payment processing solutions that enhance operational efficiency and foster growth.

Summary

Toast is a Boston-based software development company specializing in providing POS products and services for the restaurant industry. They cater to around 100,000 restaurants of all sizes in the United States, Canada, Ireland, and the United Kingdom. Their offerings include tools for in-location, takeout, and online point-of-sale, orders, payment processing, bookkeeping, marketing, team management, and integration capabilities. Toast POS is a user-friendly platform that offers solutions to help restaurant owners manage their business better, attract more customers, and keep their employees productive. They are compliant with PCI-DSS as a Level 1 service provider, ensuring the highest payment card security standards. They have an excellent reputation among their peers and have won several awards, including the Hottest Startup at the 2016 NEVY awards. They are also featured on Deloitte's Technology Fast 500 list. Moreover, they have a B rating from the Better Business Bureau (BBB) and are accredited. While their customer service receives mixed reviews from clients, scoring 3.7 out of 5 on Trustpilot, they are generally praised for their software and features.

Quick Stats
  • Trustpilot Score : 4.4 out of 5
  • Customer Experience : Excellent
  • Pricing Model : Interchange-plus
  • BBB Rating : A+
  • Money-Back Guarantee : True
Quick Stats
  • Trustpilot Score : 3.7 out of 5
  • Customer Experience : Good
  • Transparent Pricing : True
  • Pricing Model : Monthly fee, flat rate, separate feature rates & charges
  • BBB Rating : B
  • Money-Back Guarantee : False
Selling Points
  • Automatic volume discounts
  • Robust mobile app
  • Cutting-edge cloud-based POS systems
Selling Points
  • Automatic tax calculation and filing
  • Benefits administration
  • Employee timesheets and scheduling
  • Detailed analytics and real-time reports
  • Employee scheduling
  • Mobile apps available for managers, staff, & guests
  • No upfront fees to start using the system
System Features
  • Automated Payroll
  • Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Virtual Terminal
System Features
  • Automated Payroll
  • Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Virtual Terminal
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Undisclosed
    Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • macOS
  • On-Site Installation
  • Windows
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • macOS
  • On-Site Installation
  • Windows
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • One-Time License
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • One-Time License
Training
  • Documentation
  • In-Person
  • Live Online
  • Undisclosed
    Videos
  • Webinars
Training
  • Documentation
  • In-Person
  • Live Online
  • Videos
  • Webinars
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Undisclosed
    Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Social Media
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Social Media

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